Lead Cleaning Technician
2 weeks ago
Basic Function
The Lead Technician is responsible for performing all cleaning activities at clients’ homes per the quality standards outlined at orientation and training and additionally is capable of performing the Lead responsibilities to substitute for the Team Lead on a regular service route.
Immediate Supervisor
Manager
Job Duties
In addition to the Technician Job Duties, the Lead Technician is responsible for
- Ensuring prompt arrival to client’s homes, client communication, and accurate paperwork reporting
- Overseeing the technician’s time management, understanding of client specific needs, and company standards
- Completing the Quality Control checklist at each job to certify quality standards
- Ensuring client specific notes are attended to, lights, locks and doors are left secure/ as found, and payment is noted
- Ensuring all company property, including the vehicle, is returned in good condition and any variations are noted in the load in checklist.
- Overseeing and ensuring all policy and safety standards are maintained
- Communicate effectively and professionally with team members and management, and cordially with clients; reporting any questions or issues to the office immediately.
Skills/Qualifications
Organization, time management, and reasoning skills
Ability to communicate clearly and effectively, written and verbal
Attention to detail
Ability to stand for extended periods of time
Ability to reach, stoop, and kneel continuously
Experience
Must be at least 18 years old
Prior service work experience helpful; customer service
Requirements
Authorized to work in the United States
Must meet valid insurance underwriting requirements
Must pass Technician training and Lead-Tech training
Valid New Jersey Driver’s License
Benefits
We are happy to offer a Company Sponsored Profit Sharing Plan. Any employees over the age of 18 who have worked for at least 1 year and 1,000 hours during that year will be eligible for the Profit Sharing Plan.
Should profits allow for this contribution all eligible employees will receive an equal percentage of their annual compensation as a contribution to the plan. These contributions will be invested in the mutual funds offered within the plan to save for your retirement.
Company DescriptionInnovative, eco-friendly residential and light commercial cleaning service, with open-minded local owners. Plenty of room to grow, and will be treated respectfully as part of the family.Company DescriptionInnovative, eco-friendly residential and light commercial cleaning service, with open-minded local owners. Plenty of room to grow, and will be treated respectfully as part of the family.-
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