Vice President, Operations

Vice President, Operations

Job Description

Job Title:  Vice President, Operations

 Department: Operations

 Reports to: Chief Operating Officer

 Purpose:  Oversees departmental and company operations, ensuring all projects are completed on-time and on-budget. Communicates with clients, third-party resources, and upper management teams for most effective project completion.

Roles and Responsibilities:      

• Improve the business processes for each department through analysis and collaboration
• Get involved in long-term business planning at the executive level
• Collaborate with department management to develop financial plans
• Analyze the performance of support functions for departments such as human resources and make recommendations for improvement
• Work with project managers to develop budgets for special programs
• Act as responsible individual for the approval of significant corporate expense checks
• Create a department strategic plan which complies with and enhances the company-wide strategic plan and business plan
• Provide effective team and project management duties, including overseeing project completion timelines, monitoring project costs, and ensuring client needs are met
• Continuously reshape department best practices to provide highest client satisfaction
• Liaise with other departments, including maintenance, finance and sales, to ensure operations budgets and proper advertisements which meet department goals and attract clients
• Maintain strong relationships with any third-parties (vendors, financial institutions, suppliers) the department works with regularly to ensure smooth procurement and delivery of products and services
• Drive sales and business goals
• Provide outstanding leadership to team members, including opportunities for coaching and development, to maximize work output and work quality
• Identify patterns and problem areas, and implement effective solutions to increase efficiency
• Conduct regular branch audits to ensure integrity of information, compliance with company SOPs and to build relationships in the field

Knowledge, skills and abilities:

• 10+ years’ experience in a leadership role
• 5+ years’ experience in trailer leasing and sales
• Ability to effectively handle multiple tasks in a fast-paced environment.
• Proficiency in the use of Microsoft's Office suite of products and the internet. 
• Excellent time management, organization and communications skills; oral, written and telephone.
• Ability to develop long term plans and programs.
• Strong problem solving and decision-making skills.
• Strong analytical skills and statistical background.
• Well organized and self-directed.
• Experience with developing budgets and writing business plans
• Willingness to travel to branch locations to help with training and personnel and/or customer needs.

Education: Bachelor’s Degree in Business Administration or related field (MBA preferred)

Physical Demands Work Environment:

• Frequently required to sit and use hands/fingers to handle, feel and to manipulate keys on a keyboard. Occasionally required to stand, walk and reach with arms and hands.
• Vision abilities required by this job include close vision.
• Typical office work environment, which is usually quiet. Required to operate a personal computer, photocopy machine, facsimile machine, calculator, telephone, etc.

The above is intended to describe the primary responsibilities and duties associated with the performance of this job.  It is not to be construed as an exhaustive statement of assignments, responsibilities, or requirements