Bilingual Customer Services Representative

2 weeks ago


Fort Lauderdale, United States IWorkForce Solutions LP Full time
Job DescriptionJob Description
  • Full-Time, Monday-Friday
  • Pay Rate: $20-22/hr (Depending on Experience)
  • 1st Shift: 8:00am – 5:00pm
  • Benefits: Health, Dental, Vision

Looking for a Customer Service Representative with a positive mindset, capable of delivering excellent customer service through fast and accurate processing of orders. With the desire to grow professionally with networking and ongoing training opportunities. Assist clients with general inquiries regarding but not limited to: pricing, products, availability of inventory, delivery scheduling, order confirmations and invoicing and collections.

Experience Desired

  • 3+ years of experience in Customer Service.
  • 2+ year of experience with invoicing and order entry
  • Able to develop and maintaining customer relationships by creating and monitoring purchase orders, scheduling visits to showroom, leading viewings & reservation of specific material slabs, solving customer issues, processing orders, scheduling material deliveries and maintaining customer account receivables.
  • Support the sales team by preparing sample shipments for customers and end users, checking stock of materials when requested, as well as highlighting any possible stock issues that may arise to help them achieve and exceed sales targets.
  • Provide customer support over the phone, face-to-face, and via email.
  • Perform analysis in SAP as requested by the GM or Operations Manager
  • Customer Service experience in construction, manufacturing, distribution, or related industry experience

Education

  • Required - High School Diploma/GED
  • Desired - Bachelor’s degree in Business, Communication, Marketing, or related fields.

Knowledge Required

  • Proficiency in Microsoft Office (Excel, Word, Outlook, etc.)
  • CRM Systems
  • Invoicing
  • Order Entry
  • Bilingual (English & Spanish)
Company DescriptioniWorkforce Solutions is a family oriented company with an amazing staff. As a team we're always looking for ways to promote internal growth, and find solutions for our clients and customers personnel needs. Our team comes from a humble background's of hardworking Texans always hunting for good opportunity's.

We look forward to having you join our teamCompany DescriptioniWorkforce Solutions is a family oriented company with an amazing staff. As a team we're always looking for ways to promote internal growth, and find solutions for our clients and customers personnel needs. Our team comes from a humble background's of hardworking Texans always hunting for good opportunity's.\r
\r
We look forward to having you join our team

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