Central Monitoring Station Surveillance Officer
2 weeks ago
Trinity Industries is hiring a Central Monitoring Station Surveillance Officer in our Dallas, Texas location.
Join our team today and be a part of Delivering Goods for the Good of All
The Central Monitoring Station Surveillance Officer performs various duties related to central security monitoring station operations.
What you'll do:
- Remote video-based monitoring of facilities for the detection of and response to unauthorized intrusions and other critical incidents
- Monitor web-based application for early detection of severe weather that may impact facilities so that rapid notification may be made for the protection of personnel
- Remote support of emergencies and critical incidents to facilitate evacuation and public safety response
- Perform remote access control duties to provide access to personnel who have satisfied requirements for access to controlled/restricted areas
- Operate multiple computer-based platforms related to video surveillance and electronic access controls
- Perform ongoing monitoring of systems and equipment
- Troubleshoot systems problems and report systems deficiencies for on-site maintenance, as required
- Conduct research of recorded video events and access events in support of official inquires and investigations
What you'll need:
- Minimum educational requirement – high school diploma (or equivalent)
- Prior central monitoring station / security operations center experience preferred but not required
- Strong interpersonal skills; ability to interface effectively with individuals of all levels
- Ability to work shift work, as required, for 24/7/365 operational coverage
- Ability to concentrate attention to the evaluation of video-based alerts and determine response requirements in accordance with established written protocols and instructions
- Ability to effectively communicate in the English language, both verbally and in writing, in support of routine central monitoring station operations
- Ability to function under stressful conditions so as to effectively initiate and support public safety agency responses to criminal intrusions and other critical incidents
- Ability to sit for long periods while maintaining focus and concentration
- Possess computer competencies necessary to utilize various common computer applications (e.g., MS Outlook, MS Word) and to quickly learn to use relevant MS Windows and web-based security systems and weather monitoring applications
*Full-time & part-time positions available*
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