Information Technology Support Specialist
3 weeks ago
We are currently seeking an experienced Information Technology Support Specialist to help support further growth. In this role, you will be responsible for overseeing Information Technology systems and assets, facilitating upgrades and fixes, managing networking, and providing critical training and support.
Information Technology Support Specialist Responsibilities:
- Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, phones.
- Enhancing network security, as well as documenting standard operating procedures
- Implement applications and software upgrades and troubleshoot any performance issues
- Train employees in using software and hardware, and provide technical support
- Analyze current and future IT needs and make recommendations to support growth
Information Technology Support Specialist Requirements:
- Bachelor’s degree in computer science
- 2-4 years of experience in IT
- In-depth knowledge of computer hardware, software and networks.
- Ability to determine IT needs and train end-users
- Excellent interpersonal and communication skills
We value and rely on the collective voices of our employees, customers, and community to help us build a better company - and world - for everyone. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer.
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