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Desktop Support Engineer
3 months ago
We are seeking a Desktop Support Engineer to join our team You will resolve computer-related issues for colleagues.
Responsibilities:
- Provide technical assistance with computer hardware and software
- Resolve issues for clients via phone, in person, or electronically
- Train users on new and updated software
- Track customer issues and resolutions
Qualifications:
- Previous experience in IT
- Knowledge of Windows, Office 365, and Networking
- Ability to build rapport with colleagues
- Strong troubleshooting and critical thinking skills
- Positive and professional demeanor