Bilingual Salesman

4 months ago


Perth Amboy, United States BMV Auto Group Full time
Job DescriptionJob Description

As a Bilingual Sales Representative, you will play a crucial role in our dealership's success by effectively communicating with customers in both Spanish and English. Your primary responsibilities will include:

1. Customer Engagement:

  • Greet customers warmly and establish rapport to understand their vehicle needs.
  • Assist customers in both English and Spanish throughout the entire sales process, including test drives, vehicle selection, and financing options.
  • Provide information about available vehicles, including specifications, features, and pricing, in a clear and understandable manner.

2. Sales and Negotiation:

  • Actively listen to customers' preferences and budget constraints to recommend suitable vehicles.
  • Present and demonstrate vehicles effectively to highlight their features and benefits.
  • Negotiate sales prices, financing terms, and trade-in values to reach mutually beneficial agreements.

3. Customer Service:

  • Provide exceptional customer service by addressing any questions or concerns promptly and professionally.
  • Follow up with customers post-sale to ensure satisfaction and encourage referrals and repeat business.
  • Handle customer complaints or issues with diplomacy and a problem-solving mindset.

4. Administrative Duties:

  • Maintain detailed records of customer interactions, sales transactions, and inventory updates.
  • Collaborate with the sales team and other departments to achieve sales targets and improve overall dealership performance.
Company DescriptionWe are a family business that have been around for over 20+ years. We are growing fast and looking to onboard someone that can bring us to the next level. We are surrounded by a Spanish speaking community that we love and are trying to serve with exceptional customer service.Company DescriptionWe are a family business that have been around for over 20+ years. We are growing fast and looking to onboard someone that can bring us to the next level. We are surrounded by a Spanish speaking community that we love and are trying to serve with exceptional customer service.