Bilingual Salesman
4 months ago
Perth Amboy, United States
BMV Auto Group
Full time
Job DescriptionJob DescriptionAs a Bilingual Sales Representative, you will play a crucial role in our dealership's success by effectively communicating with customers in both Spanish and English. Your primary responsibilities will include:
1. Customer Engagement:
- Greet customers warmly and establish rapport to understand their vehicle needs.
- Assist customers in both English and Spanish throughout the entire sales process, including test drives, vehicle selection, and financing options.
- Provide information about available vehicles, including specifications, features, and pricing, in a clear and understandable manner.
2. Sales and Negotiation:
- Actively listen to customers' preferences and budget constraints to recommend suitable vehicles.
- Present and demonstrate vehicles effectively to highlight their features and benefits.
- Negotiate sales prices, financing terms, and trade-in values to reach mutually beneficial agreements.
3. Customer Service:
- Provide exceptional customer service by addressing any questions or concerns promptly and professionally.
- Follow up with customers post-sale to ensure satisfaction and encourage referrals and repeat business.
- Handle customer complaints or issues with diplomacy and a problem-solving mindset.
4. Administrative Duties:
- Maintain detailed records of customer interactions, sales transactions, and inventory updates.
- Collaborate with the sales team and other departments to achieve sales targets and improve overall dealership performance.