Enrollment Specialist I

3 months ago

Florissant, United States Relearnit, Inc. Full time
Job DescriptionJob Description

About you:

  • You manage stress in a fast-paced, multi-tasking environment with a high volume of calls and emails that are prioritized daily.
  • You maintain and thrive in an organized workplace.
  • You enjoy compiling, confirming, and organizing information.
  • You are assertive and have a "will to win" in dealing with highly competitive situations.
  • You can finish tasks despite challenges or resistance.
  • You demonstrate self-control and strong skills in managing time and priorities.
  • You love using logical, systematic, and orderly procedures to meet objectives.
  • You are dynamic, adapt to, and even welcome change.
  • You have a competitive personality


Responsibilities

  • Establish rapport and maintain strong relationships with prospective students by providing them with accurate academic program information that aligns with their professional development goals.
  • Communicate with prospective students via telephone, email, webchat, and SMS.
  • Guide and track students through the admissions and enrollment processes.


Qualifications

  • Bachelor’s degree required. Master’s preferred.
  • 1-2 years proven experience in consultative sales, on-line learning, customer service, admissions or recruiting. Outbound call center experience preferred.
  • Knowledge of non-traditional, adult student learning theory and motivation.
  • Exceptional closing skills while remaining calm, welcoming, understanding, and empathetic.
  • Ability to think on your feet, try new innovative approaches to get desired results.
  • Exceptional communication skills and the ability to influence customers, partners, and associates.
  • Ability to tie an individual’s wants and needs into a strategic plan.

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