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Contract Coordinator

2 months ago


Halethorpe, United States Atlantic Biomedical Full time $22 - $25
Job DescriptionJob Description

Job Summary: The mission of the Contract Coordinator is to support the daily business activities of the sales department, with a concentration in Biomedical Service Plans and Scheduled Maintenance Plans (Contracts).  The goal is to enhance our customer experience by providing better customer service, efficient  and accurate estimating and Invoicing.

The Contract Coordinator is responsible for the initial estimate, invoicing, and renewal process for all BSP and Scheduled Maintenance Contracts.

Duties and Responsibilities:

  • Contract Coordination:

    • Coordinate Biomedical Service Plan (BSP) lifecycle

      • Collaborate with Field Service team for initial BSP Asset list

      • Collaborate with Database Coordinator for accurate notation of contracted assets and services.

      • Draft BSP Estimates

      • Convert approved estimates to contracts

      • Process all BSP Invoices

      • Track and draft BSP renewals

      • Track and Schedule BSP cadences 

    • Identify and elevate concerns regarding contracts and contracted clients 

    • Coordinate the BSP Renewal Process

    • Update BSP Service and Parts pricing as needed

    • Identify possible areas for upselling current customers during renewals 

    • Conduct Quarterly BSP Reviews for each BSP client. 

      • Update Device Schedule 

      • Present addendum to client for approval

    • Keep AB Systems updated and accurate

    • Sales prospecting  within current customer base

    • Management of  Healthcare Technology Management Advisors calendar 

    • Misc administrative tasks as needed

  • Reporting

    • Maintain accurate timelines for renewals 

    • Invoicing tracking

Required Skills/Abilities: 

  • Customer service skills

  • Adhere to AB’s policies and procedures 

  • Critical thinking skills 

  • Excellent written and verbal communication skills

  • Strong organizational skills with the ability to multitask

  • Proficient in Google Drive and Gmail web based applications

  • Proficiency in MS Office (Excel, Word, and PowerPoint, in particular)

  • Self-starter and able to manage time effectively

  • Team player 

  • Ability to work in a fast paced environment and make quick decisions

  • Must be willing to receive vaccinations required by our clients 

Education and/or Experience: Bachelor of Science with a focus in Business Administration, Accounting, or secondary education in another related discipline or equivalent experience. Minimum of 1 year administrative or clerical office work. 

Physical Requirements: Prolonged periods of sitting at a desk and working on a computer, must be able to lift up to 15 pounds at times. 
 

Company DescriptionAtlantic Biomedical was founded in May of 1999. We are a Verified Veteran-owned Small Business. The company prioritizes customer service, technical knowledge, and a positive attitude to provide industry-leading medical device field services. From our inception, Atlantic Biomedical has set forth to provide the finest and most technically precise services and repairs.Company DescriptionAtlantic Biomedical was founded in May of 1999. We are a Verified Veteran-owned Small Business. The company prioritizes customer service, technical knowledge, and a positive attitude to provide industry-leading medical device field services. From our inception, Atlantic Biomedical has set forth to provide the finest and most technically precise services and repairs.