EIS Case Manager
6 days ago
Job Summary:
The EIS Case Manager will play a pivotal role in providing comprehensive case management services to clients newly diagnosed with HIV/AIDS or those returning to medical care, ensuring the collection of all necessary eligibility documents from eligible clients. Empower individuals living with HIV/AIDS and LGBTQIA+ community members to navigate the healthcare system and access crucial services through holistic case management.
Duties & Responsibilities:
· Responsible for medication assistance program applications and recertifications.
· Provides case management to all clients eligible for Early Intervention Services.
· Benefits counseling by assisting eligible clients in obtaining access to other public and private programs for which they may be eligible.
· Completes client updates and intakes for clients eligible for AARC/ASCEND services.
· Maintains regular follow-up and completes needs assessments and care plans with clients, with a goal of client self-sufficiency.
· Coordinates and monitors medical appointments, medical adherence, and Medication adherence.
· Facilitates Health Education Risk Reduction for clients living with HIV/AIDS.
· Coordinates medical care, follows up on treatments, and monitors treatment adherence.
· Initial assessment of case coordination service needs
· Development of a comprehensive, individualized care plan
· Timely and coordinated access to medically appropriate levels of health and support services and continuity of care.
· Provide eligibility updates for EIS emergency walk-ins or Scheduled EIS updates.
· Other administrative duties assigned by the Director of Case Management
· Perform other duties as assigned.
Qualifications & Skills:
· Proficiency in assessment of needs and formulation of care plans.
· Excellent written and communication skills.
· In-depth knowledge of community resources and services.
· Data Entry and system navigation skills
· Strong written and communication skills
· Knowledge of community resources and services
· Provide unbiased, competent, and ethical services.
· Bi-lingual in English and Spanish.
Education, Licensure & Experience:
· A minimum of an Associate’s degree from an accredited college.
· A minimum of a Bachelor’s degree preferred.
· Minimum of one year of paid work experience with individuals living with HIV/AIDS or other catastrophic illnesses, with preferred experience in leadership or supervisory roles.
Work Schedule:
· Regular schedule Monday to Friday 8AM - 4:30PM
· Flexible schedule, if required
Work Location:
• One location, In person
• Off-site, if required
Benefits:
· Employer matching 401(k) retirement plan
· Affordable health insurance
· Dental and vision insurance
· Disability insurance
· Life insurance & AD&D
· Employee assistance program
· Paid time off and holidays
Company DescriptionAARC, reflecting the vibrant diversity of San Antonio, is a dedicated HIV/LGBTQ nonprofit organization. Our mission is to maximize the quality of life for the LGBTQ community and people living with HIV by providing equitable healthcare and social services. Over the past 34 years, we have provided lifesaving care and resources for individuals living with HIV, through housing, transportation, care coordination, health insurance, counseling and more. In 2016, AARC achieved a milestone by establishing San Antonio's first-ever LGBTQ nonprofit clinic, providing primary and specialized HIV care, led by esteemed physicians who are experts in LGBTQ health. Moreover, AARC takes pride in hosting UT Health's LGBTQ student-run clinic, where future doctors gain invaluable expertise in LGBTQ healthcare, contributing to significant change in healthcare standards for patients everywhere, leaving a lasting mark on medical history.Company DescriptionAARC, reflecting the vibrant diversity of San Antonio, is a dedicated HIV/LGBTQ nonprofit organization. Our mission is to maximize the quality of life for the LGBTQ community and people living with HIV by providing equitable healthcare and social services. Over the past 34 years, we have provided lifesaving care and resources for individuals living with HIV, through housing, transportation, care coordination, health insurance, counseling and more. In 2016, AARC achieved a milestone by establishing San Antonio's first-ever LGBTQ nonprofit clinic, providing primary and specialized HIV care, led by esteemed physicians who are experts in LGBTQ health. Moreover, AARC takes pride in hosting UT Health's LGBTQ student-run clinic, where future doctors gain invaluable expertise in LGBTQ healthcare, contributing to significant change in healthcare standards for patients everywhere, leaving a lasting mark on medical history.-
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