Refrigeration Service Technician

3 weeks ago

Norwood, United States Russell Tobin Full time
Job DescriptionJob Description
  • Travel to client sites to diagnose and repair refrigeration and ice machine equipment.
  • Ensure clear and accurate paperwork for all customer services.
  • Coordinate with the Parts Department for precise parts identification and ordering.
  • Ensure timely and professional installation of ordered parts.
  • Keep the service truck tidy and maintain an organized inventory of parts and tools.
  • Engage with manufacturers, sales reps, dealers, and customers.
  • Identify service challenges, gather relevant data, and formulate effective solutions.
  • Collaborate with manufacturers for equipment diagnosis when required.
  • Offer top-tier service and clearly communicate service requirements to customers.
  • Advocate for and suggest additional JWS services to customers as appropriate.
  • Minimum of 5 years of experience in refrigeration/ice machine equipment repair or a related field.
  • High School diploma or GED and a valid driver’s license.
  • EPA certification and a strong emphasis on safety.
  • Ability to climb stairs and ladders.
  • Adept at multitasking and adapting to varying tasks.
  • Emphasis on customer understanding and satisfaction.
  • Ability to lift and carry items weighing up to 75 pounds.
  • Independent worker and effective team collaborator.
  • Proficiency in using hand tools.
  • Demonstrated ability to complete assignments with little to no supervision.
  • Previous experience in gas, electric, plumbing, and/or steam repairs is an asset.
  • Strong organizational skills and a proactive, team-oriented mindset.
  • Physical capability to undertake tasks requiring walking, standing, driving, sitting, squatting, kneeling, reaching, bending, twisting, and turning for up to 8 hours.
  • Candidates should be prepared for windshield time, which involves driving between client locations to perform service visits.
Company DescriptionRussell Tobin is an equal-opportunity employer and values diversity in the workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Company DescriptionRussell Tobin is an equal-opportunity employer and values diversity in the workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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