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Academic Advisor
2 months ago
The Academic Advisor provides advising to students in all institutional degree programs. This position is a key contributor to increasing student retention and graduation by supporting Sonoran students in degree completion.
This dynamic individual will work directly with the Senior Academic Advisor under the leadership of the University Registrar in the areas of special schedule advising; maintaining advising records and Student Information System (SIS) data integrity; building personalized relationships with both online and on-ground students, communicate with students regarding academic policies, and their academic progress; ensure the completeness, accuracy and security of student transcripts and pertinent records in compliance with the Family Educational Rights and Privacy Act of 1974 (FERPA).
DUTIES AND RESPONSIBILITIES:- Serve as the primary guide to both online and ground students to ensure that students stay on track to meet their educational goals and assist students in understanding and completing degree requirements.
- Provide one-on-one advising to students on alternative tracks, checking for pre-requisites and ensuring proper registration in required classes for their Program of Study (POS).
- Closely monitor students to proactively identify at-risk scenarios and offer comprehensive outreach to develop, implement, measure and improve academic success strategies.
- Skilled at connecting and building rapport with students from diverse backgrounds
- Provide students with proactive guidance on acclimating to their new graduate lifestyle and building supportive personal environments and best practices to facilitate their student success.
- Maintain documentation for student files including electronic records to support academic progression and advisement for student success.
- Responsible for a thorough understanding of the college curriculum and progression in the various POS tracks; maintaining college and academic policies, protocol, standards and procedures to maintain SIS data integrity.
- Responsible for maintaining program information and providing direction to students interested or participating in the joint degree programs (PIHMA and MPH).
- Promote, monitor and manage Community service program and opportunities. Maintain current community contacts and resources, acting as a liaison when appropriate.
- Empower students to maintain effective connections to the College and its online community of learners.
- Provide one on one assistance to online or ground students in navigating and using the LMS system.
- Help with Registrar’s Office phone queue and general inquiries, as needed.
- Other duties as assigned.
- Excellent organizational, time management, prioritization, problem solving, and written and verbal communication skills. Attention to detail.
- Must be able to manage a crisis and calm upset individuals and to prioritize and schedule opportunity for resolution of the problem
- Ability to research technical specifications and best practice findings.
- Ability to apply effective interpersonal skills to interact with faculty, staff, and students in a diplomatic and professional manner; including working through difficult situations and conflict resolution.
- Ability to effectively interact with diverse populations in both an in-person and remote capacity; communications will vary from students, faculty, and community at large.
- Ability to maintain professional level of confidentiality in all aspects of job performance and protection of student records.
- Ability to adapt to new and rapidly changing situations
- Ability to multi-task
- Strong technical skills with above average proficiency in Microsoft Office: specifically, Word, Excel and, enterprise database and reporting tools and the ability to learn new programs quickly and independently.
- Bachelor’s Degree
- Experience in an educational institution
- Or, any equivalent combination of education and/or related experience
Desired:
- 1-2 years experience in Academic Advising
Working Environment
Hybrid working environment, with flexibility depending on the office's demands and the academic calendar cycles.
Activities are performed in an environmentally controlled office or classroom setting subject to long periods of sitting or standing, and computer work. May also be required to participate in other Student Services activities offsite under conditions that may require you walking moderate distances, bending, reaching, lifting, pushing and pulling of up to 25 pounds. Regular activities require ability to quickly change priorities which may include and/or are subject to the resolution of conflicts. Communicate to perform essential functions.
About Sonoran University:
Sonoran University of Health Sciences is a non-profit and internationally recognized higher education institution. The University’s College of Naturopathic Medicine, College of Nutrition, and School of Mental Health’s evidence-based program offerings shape a healthier future by supporting students as they train to excel as healthcare professionals.
To serve the University’s mission, the Sage Foundation for Health supports several Community Clinics focused on providing free naturopathic medical care to local underserved communities within the Phoenix Metro area. The College of Nutrition’s Virtual Center for Personalized Nutrition aims to eliminate traditional barriers to nutritional care by providing personalized and evidence-based care delivered at no cost via telehealth.
The Ric Scalzo Institute for Botanical Research is a state-of-the-art molecular biology/phytochemistry laboratory seeks to improve therapies for global health concerns by exploring traditional medicine at the cellular, molecular, and cultural level to create novel botanical solutions that support people, plants, and planet.
The University’s Clinical Care branch operates two open-to-the-public clinics at the Tempe Campus. The Medical Center provides naturopathic healthcare for a wide range of patients including but not limited to; family medicine, nutrition and digestive health, mental health and well-being, dermatologic conditions, endocrine and auto-immune concerns, and acute symptoms. The Neil Riordan Center for Regenerative Medicine focuses on non-opioid solutions to pain and pain management utilizing treatments ranging from cupping and acupuncture to regenerative injection therapies. The Medicinary is the largest natural pharmacy in Arizona, offering an expansive collection of the highest quality, professional-grade supplements, herbs, and natural health products. Every purchase made at the Medicinary helps support the Sage Foundation and its mission to provide free healthcare to those in need.
Background/Screening:
All employees at Sonoran University undergo a background and drug screen prior to hire. All applicants must show documentation of MMR vaccinations or provide titer results for measles, or be able to provide a valid medical/religious exemption. Employment is contingent upon satisfactory outcome of all screens required of this position.
Sonoran University is an Equal Opportunity Employer committed to a diverse and inclusive workforce We encourage applications from all demographics, without regard to race, color, religion, gender, national origin, age, disability, or any other legally protected status.
Sonoran University is a smoke-free campus.
