Passenger Vessel Captain

1 month ago

Savannah, United States RIVERSTREET RIVERBOAT Full time
Job DescriptionJob DescriptionThe Captain directs the vessel’s activities and operates the vessel safely and efficiently while supervising onboard employees. The Captain administers training and drills aboard the vessel, and this position ensures a high level of customer service is provided, all while directly supervising Deckhand(s) onboard the vessel.Essential Duties & Responsibilities:
  • Be an active advocate of Safety First – Safety shall remain the highest priority at all times.
  • Consider reliability and efficiency with regard to Company operations.
  • Monitor the river, vessel, and passengers to ensure safety during vessel operation.
  • Conduct and supervise onboard training and routine drills.
  • Demonstrate practical knowledge of all phases of shipboard safety procedures and knowledge of location and use of all firefighting and safety equipment (i.e. fire extinguishers, life preservers, work vest).
  • Ensure safety equipment is available and in proper working order and that all personnel have proper Personal Protective Equipment (PPE).
  • Document and report safety-related concerns or incidents.
  • Direct the vessel’s activities and ensure passengers’ safety and security while the vessel is underway.
  • Plan and coordinate safety inspections of the vessel to ensure safe operation of equipment, crew safety, and compliance with USCG laws and regulations.
  • Train and provide feedback for the evaluation of the performance of the marine crew.
  • Ensure all inspections by the USCG meet the standard with no 835s insofar as is practicable.
  • Ensure vessel(s) maintain a COI inspection-ready condition at all times.
  • Ensure vessel(s) are kept in appropriate satisfactory condition and maintenance work is done unobtrusively while guests are onboard.
  • Ensure compliance with all applicable local, state, and federal safety and environmental regulations.
  • Maintain radio watch and monitor VHF channels 13 and 16.
  • Guarantee a physically safe and environmentally sound working environment, proper tools, training, facilities, and materials for all crewmembers; conduct weekly emergency drills.
  • Ensure that the safety of our guests and crewmembers is maximized through careful and vigorous definition, administration, and enforcement of safety policies and guidelines. Coordinate emergency response.
  • Participate in meetings, training, drills, and safety audits as required by USCG & company policy.
  • Ensure the vessel is secure and the alarm is set prior to departure from the evening shift.
  • Assure quality workmanship and performance by crewmembers.
  • Comply with rules and regulations contained in the Crew Handbook and as directed by Supervisor including, but not limited to:
  • Report to work on time and be ready for duty
  • Depart the vessel(s) only when properly relieved
  • Ensure that the proper uniform is worn and grooming standards are met
  • Present a professional level of customer service and appearance to all – internal and external.
  • Understand the Employee Handbook and adhere to policies.
  • Ensure that all company policies are understood by, valued, and followed by crewmembers.
  • Demonstrate Company goals and values and distribute them to all crewmembers.
  • Ensure employees are properly uniformed, demonstrate appropriate attitudes, are technically competent in their area of responsibility, that all crewmembers are providing their best efforts, and that we have identified and are using their skills to the company’s best advantage.
  • Understand and comply with the Safety Management System (SMS).
  • Understand and comply with Standard Operating Procedures (SOPs).
  • Maintain Crew Qualification binder.
  • Ensure compliance with all applicable local, state, and federal safety and environmental regulations.
  • Present a professional level of customer service and appearance to all clients, both internal and external.
  • Complete required administrative forms clearly and accurately to include Accident/Incident Reports.
  • Generate USCG 2692’s, incident reports as required.
  • Ensure vessel logs are maintained in accordance with USCG regulations, including but not limited to the radio log, safety inspections, licensing information and safety training records
  • Additional job duties as assigned.
Requirements & Qualifications:
  • HS Diploma
  • Valid USCG Licensed Master for motor vessels of 100 gross tons or more and ability to maintain
  • Valid Transportation Worker Identification Credential (TWIC) – if applicable, and/or ability to obtain and maintain
  • Valid First Aid/CPR Certification, and/or ability to obtain and maintain
  • Valid Driver’s License
  • Excellent verbal and written communication skills; ability to communicate clearly and effectively both orally and in writing.
  • Ability to train, mentor, coach, and counsel
  • Exceptional customer service skills
  • Strong organizational and interpersonal skills
  • Ability to effectively interact with the public
  • Possess and demonstrate superior judgment and performance under
  • Set and achieve high standards of performance
  • Excellent verbal and written communications skills
  • Basic computer skills with Microsoft Office familiarity
  • Demonstrated ability to safely operate motor vessels of 230 feet
  • Experience with employee supervision & training
  • Must be at least 18 years of age

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