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Detroit, United States KYYBA Full timeJob DescriptionJob DescriptionHello ,My name is Martin and I'm a recruiter at Kyyba. I came across your resume and believe you are a great fit for my Workforce Management / Performance Analyst position based in Detroit, MI.I've included the job description here for your review. Please let me know if you'd like to discuss this opportunity in...
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Workforce Analyst
3 months ago
Overview : Responsible for planning, coordinating, and supervising all administrative, operative and employee functions within assigned area(s) to ensure an efficient and cost-effective area in accordance with departmental and corporate standards and objectives.
Responsibilities
· Supervise, coordinate, direct and monitor staff activities to ensure prompt, courteous and accurate response to customers; ensure an efficient and qualitative operation through effective planning, leading, controlling and organizing.
· Prioritize and assign work to employees and initiate corrective measures to resolve problems including scheduling or adjusting overtime requirements as necessary.
· Select, train, develop, appraise and counsel support staff personnel.
· Interface with diverse levels of internal and external personnel to develop and maintain effective rapport and to resolve issues and inquiries.
· Monitor and analyze proficiency and quality efforts subordinate personnel.
· Administer and adhere to Corporate and Departmental policies, practices and procedures, including union contract administration.
· Recommend and implement new or improved systems which will enhance or expedite work.
Education
· Bachelor's Degree in related field preferred
Company DescriptionAbout Kyyba:Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.
At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.Company DescriptionAbout Kyyba:\r
Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.\r
At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.
