Current jobs related to Software Support Representative - Omaha - RemX

  • Software Engineering Manager

    5 days ago

    Omaha, United States Election Systems & Software Full time

    We support democracy.Our vision at Election Systems & Software (ES&S) is simple and unwavering — we provide products and services of exceptional quality and value to maintain voter confidence and enhance the voting experience. We accomplish this through continuous investments in research and development, resulting in regular product updates and security...

  • Software Engineering Manager

    1 month ago

    Omaha, United States Election Systems & Software Full time

    We support democracy.Our vision at Election Systems & Software (ES&S) is simple and unwavering - we provide products and services of exceptional quality and value to maintain voter confidence and enhance the voting experience. We accomplish this through continuous investments in research and development, resulting in regular product updates and security...

  • Software Engineering Manager

    2 months ago

    Omaha, United States Election Systems & Software Full time

    We support democracy.The information below covers the role requirements, expected candidate experience, and accompanying qualifications.Our vision at Election Systems & Software (ES&S) is simple and unwavering — we provide products and services of exceptional quality and value to maintain voter confidence and enhance the voting experience. We accomplish...

  • Software Engineering Manager

    2 weeks ago

    Omaha, Nebraska, United States Election Systems & Software Full time

    Job DescriptionWe are seeking a highly skilled Software Engineering Manager to lead our Product Development team. As a key member of our team, you will be responsible for delivering high-quality software that meets our design and requirements.Key Responsibilities:Deliver quality software that meets designs and requirements specified to the software...

  • Software Sales Representative

    2 weeks ago

    Omaha, Nebraska, United States Eserv Pro LLC Full time

    Job SummaryEServ Pro LLC is seeking a highly motivated and results-driven Software Sales Representative to join our team. As a key member of our sales team, you will be responsible for driving the recruitment and sales of our EServ Business Operations software by identifying potential clients, conducting sales presentations, and negotiating contracts.Key...

  • Software Engineer C++

    4 days ago

    Omaha, United States Election Systems & Software Full time

    Description:We support democracy.Our vision at Election Systems & Software (ES&S) is simple and unwavering — we provide products and services of exceptional quality and value to maintain voter confidence and enhance the voting experience. We accomplish this through continuous investments in research and development, resulting in regular product updates and...

  • Software Engineer C++

    2 days ago

    Omaha, United States Election Systems & Software Full time

    Description:The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.We support democracy.Our vision at Election Systems & Software (ES&S) is simple and unwavering — we provide products and services of exceptional quality and value to maintain voter confidence and enhance the...

  • Software Engineer C++

    3 days ago

    Omaha, United States Election Systems & Software Full time $70,000 - $120,000

    Description:The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.We support democracy.Our vision at Election Systems & Software (ES&S) is simple and unwavering — we provide products and services of exceptional quality and value to maintain voter confidence and enhance the...

  • Software Development Engineer

    1 week ago

    Omaha, Nebraska, United States Talent Software Services Full time

    Job Summary:Talent Software Services is seeking a skilled Software Development Engineer to join their team in Omaha, NE. This contract position offers a strong chance for a long-term extension.Position Summary:As a Software Development Engineer, you will play a key role in the day-to-day operations of the Technology Operations group within Issuer Solutions'...

  • Software Development Engineer

    5 days ago

    Omaha, United States Talent Software Services Full time

    Are you an experienced Software Development Engineer with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Software Development Engineer to work at their company in Omaha, NE.Position Summary: As a Software Developer Engineer, you will assume a key role in the day-to-day operations of the...

  • Software Development Engineer

    2 weeks ago

    omaha, United States TALENT Software Services Full time

    Are you an experienced Software Development Engineer with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Software Development Engineer to work at their company in Omaha, NE.Position Summary: As a Software Developer Engineer, you will assume a key role in the day-to-day operations of the...

  • Software Development Engineer

    1 month ago

    omaha, United States TALENT Software Services Full time

    Are you an experienced Software Development Engineer with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Software Development Engineer to work at their company in Omaha, NE.Position Summary: As a Software Developer Engineer, you will assume a key role in the day-to-day operations of the...

  • Software Development Engineer

    5 months ago

    Omaha, United States Talent Software Services Full time

    Software Development Engineer Job Summary: Talent Software Services is in search of a Software Development Engineer for a contract position in Omaha, NE. The opportunity will be eight months with a strong chance for a long-term extension. Position Summary: As a Software Developer Engineer, you will assume a key role in the day-to-day operations of the...

  • Software Development Engineer

    5 months ago

    Omaha, United States TALENT Software Services Full time

    Are you an experienced Software Development Engineer with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Software Development Engineer to work at their company in Omaha, NE.Position Summary: As a Software Developer Engineer, you will assume a key role in the day-to-day operations of the...

  • Software Development Engineer

    2 weeks ago

    Omaha, Nebraska, United States Talent Software Services Full time

    Job Summary:Talent Software Services is seeking a highly skilled Software Development Engineer to join their team in Omaha, NE. This eight-month contract position offers a strong chance for a long-term extension.Position Summary:As a Software Development Engineer, you will play a key role in the day-to-day operations of the Technology Operations group within...

  • Software Engineering Manager

    1 week ago

    Omaha, Nebraska, United States Election Systems & Software LLC Full time

    Job DescriptionWe strive to maintain voter confidence and enhance the voting experience.Election Systems & Software (ES&S) is dedicated to providing products and services of exceptional quality and value. Our vision is to continuously invest in research and development, resulting in regular product updates and security enhancements for each voting system we...

  • Software Engineering Manager

    2 weeks ago

    Omaha, Nebraska, United States Election Systems & Software LLC Full time

    Job Title: Software Engineering ManagerWe are seeking a highly skilled Software Engineering Manager to lead our Product Development team at Election Systems & Software LLC.Job SummaryThe Software Engineering Manager will be responsible for leading a team of talented developers as they build the next generation of our products. This role will focus on...

  • Software Engineering Manager

    1 month ago

    Omaha, Nebraska, United States Election Systems & Software LLC Full time

    Job Title: Software Engineering ManagerWe are seeking a highly skilled Software Engineering Manager to lead our Product Development team. As a key member of our team, you will be responsible for delivering high-quality software that meets our design and requirements.Key Responsibilities:Develop and maintain software that meets our design and...

  • Software Engineering Manager

    2 weeks ago

    Omaha, Nebraska, United States Election Systems & Software LLC Full time

    Job OverviewWe are seeking a highly skilled Software Engineering Manager to lead our Product Development team. As a key member of our team, you will be responsible for delivering high-quality software solutions that meet the needs of our customers.Key ResponsibilitiesLead a team of software engineers in the development of our products, ensuring timely...

  • Client Support

    1 month ago

    Omaha, United States Talent Software Services Full time

    Client Support IV Job Summary: Talent Software Services is in search of a Client Support for a contract position in Omaha, NE. The opportunity will be one year with a strong chance for a long-term extension. Position Summary: This is a revenue-focused role where you wi...

Software Support Representative

3 months ago

Omaha, United States RemX Full time
Job DescriptionJob Description

Our client in the Omaha area is seeking a Software Support Representative to join their team. Apply today to speak with a Recruiter.

 

What you will be doing:

  • Facilitates issue resolution process from initial diagnosis, recommending correction process and follow up to ensure customer satisfaction. Certain issues may require assistance/advice from more experienced Analysts and SMEs to ensure issue resolution
  • Determine problem type (e.g. procedural, technical) in order to route issue, as necessary to appropriate subject matter experts
  • Utilize and contribute to knowledge database resources to provide best practices and recommendations for issue mitigation
  • Document and categorize technical support interactions into a knowledge repository database, which is utilized by internal resources for product and process enhancements
  • Collaborate with team members and cross departmental resources to share knowledge on impactful trends.

What we need from you:

  • Proficiency with software applications;
  • Network setup and troubleshooting
  • Technical capacity (e.g. Data analysis, Computer setup & configuration)
  • Application Support role experience desirable (Windows-based application knowledge)