Desktop Support Technician I

3 weeks ago


Bedford, United States Strategic Systems Full time
Job DescriptionJob Description

Job Title: Desktop Support Technician I

Location: 202 Burlington Road Bedford MA 01730

Duration: 3 Months contract to hire 

Shift timings: M-F 8-5.

Pay rate: $22/hr on w2 without benefits.

Job Description

Candidate should have minimum 1 year of IT service experience.

They will be setting up laptops, installing software, updating hardware BIOS, configuring Windows or Mac for the specific user and testing. This is a customer facing position.

They will also be working with user to copy data, configure Outlook email and setup laptop as user needs. Having experience with Windows 11 and Apple MacOS is a plus.

They should have excellent written and verbal communication skills.

• Is this position remote or in person? In person

• What will the primary day-to-day responsibilities entail for this person? This positon will be setting up new laptops, installing software and Windows updates, configure windows for specific user and verify compliance.

They will also interface directly with users to schedule the installation, perform in person or remote install which includes data copy, email setup, add printers, customize windows to users request and test.

• What are the TOP 2 required skills that candidates must have? Communication and accuracy/attention to details.

• What will the work schedule be for this position? (M-F? 8-5? Overtime? Afterhours?) M-F 8-5

• Will there be OC (on call) or differentials? No

• How many overall years of experience should this person have? 1+

• Do they need any specific certifications or education? No but any certifications from Dell, HP, Apple or A+ are a plus

• If contract to hire what is the conversion rate? Contract only.

• How many miles per day will the contractor be driving? No driving

• What is the exact work location or city, state, or zip? 202 Burlington Road Bedford, MA 01730

• How soon will the candidate review and interviews start? ASAP



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