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Field Service Technician

1 month ago

Jacksonville, United States Flavor X Full time
Job DescriptionJob Description

Essential functions:

  • Responsible for installing, maintaining, and troubleshooting issues with the FillPure water filtration systems
  • Assembly and maintenance of water and flavor dispensers
  • Local, regional, and national field support for filtration systems and dispensers
  • Test and document data related to the inner workings of all machines including the testing of any new technology
  • Check for triaged equipment, salvaging parts for recycle or disposal
  • Help ensure work space is clean and organized
  • Technical phone support for FillPure program
  • Pharmacy customer training and data collection
  • Software quality assurance
  • Support warehouse on any projects that need additional attention
  • Tradeshow support
  • Inventory management
  • Additional projects as assigned

 

Job Requirements:

  • Full time travel (25% overnight)
  • Excellent customer service skills and phone etiquette
  • Experience with water filtration systems a plus
  • Clean driving record
  • Must be able to travel by car and air
  • Water quality knowledge a plus
  • Possess problem solving and multi-tasking skills

 

Physical Requirements necessary with or without a *reasonable accommodation:

  • Frequent use of computers and phones
  • Travel by car and plane
  • Ability to lift 50 lbs.
  • Ability to work in cramped spaces at the customer site

 

Below, you can find our extensive benefits package offered to all full-time employees.

Benefits offered by the employer include:

  • Medical
  • Dental
  • Life Insurance
  • Long Term Disability

**Additional cost when adding dependents

Supplemental benefits include:

  • Vision
  • Short Term Disability
  • Pet Insurance

Other Benefits

  • 401(k) Plan with employer match
  • Starting with 4 ½ weeks of time off in first year of employment (inclusive of sick, vacation, personal, holidays)
  • Maternity Leave
  • Paternity Leave
  • Annual Bonus Potential
  • Annual Merit Increases

Our FLAVORx Benefit Package is always evolving and growing

 

FLAVORx is an Equal Opportunity Employer

As an Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, genetic information, military or veteran status, pregnancy, or any other protected characteristic. Employment may be contingent upon receipt of an acceptable drug test, job-related motor vehicle report, as applicable and permissible by law. All qualified applicants who are authorized to work in the United States will receive consideration for employment.

Company DescriptionIf you’ve ever had to wrestle with a crying child to get them to take their medicine, only to have them kick, scream, fight, and eventually spit it out anyway, or even if you were once that child yourself, then you know all too well the stress many parents face when their kids are sick. For over 25 years, FLAVORx has been committed to making medicine-time a better experience for kids and parents by letting children choose the taste of their liquid medicine and improving the drugs palatability. Our customers include some of the largest retailers in the U.S., including CVS, Walgreens, and Walmart. In fact, we provide over 45,000 pharmacies across the country with the tools they need to make medicine-time a better experience for the whole family.

We also build and install pharmacy automation equipment that adds water and flavor to a medicine in mere seconds. Most people don’t even realize that pharmacists have to reconstitute antibiotics with purified water before they can be dispensed to patients. This process can be time consuming and error-prone. Our Fillmaster line of dispensers dispenses water automatically, in precise amounts, to improve pharmacy workflow and accuracy. The new FLAVORx Auto even dispenses the customers preferred flavor, completely eliminating the time it takes to flavor medications.

To ensure our pharmacy customers can fill prescriptions with safe, high-quality purified water, we pair our dispensers with a proprietary water purification system designed to meet pharmaceutical specifications. FillPure, our water quality division, includes a growing team of field technicians who are responsible for servicing and maintaining the water purification systems and Fillmaster dispensers. Demand for our equipment is growing rapidly, so we’re expanding our team across many departments to better serve our pharmacy customers.Company DescriptionIf you’ve ever had to wrestle with a crying child to get them to take their medicine, only to have them kick, scream, fight, and eventually spit it out anyway, or even if you were once that child yourself, then you know all too well the stress many parents face when their kids are sick. For over 25 years, FLAVORx has been committed to making medicine-time a better experience for kids and parents by letting children choose the taste of their liquid medicine and improving the drugs palatability. Our customers include some of the largest retailers in the U.S., including CVS, Walgreens, and Walmart. In fact, we provide over 45,000 pharmacies across the country with the tools they need to make medicine-time a better experience for the whole family. \r
\r
We also build and install pharmacy automation equipment that adds water and flavor to a medicine in mere seconds. Most people don’t even realize that pharmacists have to reconstitute antibiotics with purified water before they can be dispensed to patients. This process can be time consuming and error-prone. Our Fillmaster line of dispensers dispenses water automatically, in precise amounts, to improve pharmacy workflow and accuracy. The new FLAVORx Auto even dispenses the customers preferred flavor, completely eliminating the time it takes to flavor medications.\r
\r
To ensure our pharmacy customers can fill prescriptions with safe, high-quality purified water, we pair our dispensers with a proprietary water purification system designed to meet pharmaceutical specifications. FillPure, our water quality division, includes a growing team of field technicians who are responsible for servicing and maintaining the water purification systems and Fillmaster dispensers. Demand for our equipment is growing rapidly, so we’re expanding our team across many departments to better serve our pharmacy customers.

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