Senior Manager
2 weeks ago
About WNDR
WNDR is an immersive experience, entertainment venue and event company. We are a collective of proven start-up entrepreneurs, skilled operators, experienced hospitalitarians, intense thinkers, artists, and creative makers brought together to enable our guests to reengage the WNDR (wonder) they lost. Our mission is to bring back child like awe and wonder to the world via our experiences. The expansive programs put forth as a collective hub includes our museums, creative studio, and bold collaborations. At WNDR, you’ll have the opportunity to work directly with passionate hands-on leaders and mission-driven individuals everyday.
About the role
We are seeking a Senior Manager and HRBP of HR and People Operations; to own & implement programs and systems that scale and grow the employee experience at WNDR (headquartered in Chicago, IL). This is a hybrid role (4 days in office/week) and involves supervising all People operations across the current three units while helping plan for needs to grow the company into new cities.
This position reports to the CEO and will be responsible for strategic contribution and recommendations for the department as well as the day-to-day management of all People-related systems and processes. This role will have support from a soon to be hired office manager, who shares a portion of their schedule with the CEO and CXO.
Preferred Qualifications
- 5+ years experience as a leader in People Operations, PHR or SHRM certification strongly preferred
- Experience working with a PEO/Human Resources Information System (HRIS) (e.g., Rippling) and Applicant Tracking System (ATS)
- Experience implementing various People systems (e.g., Greenhouse, Lattice, company intranet, anonymous feedback tool)
- Experience implementing policy and procedure for both exempt and non-exempt employee populations
- In-depth understanding of People best practices, with the ability to move seamlessly from strategy development to execution
- A deep knowledge of HR practices, including applicable state and federal employment laws and regulations
- Ability to work effectively and cross functionally with internal & external stakeholders
- Demonstrated analytical thinking, problem solving, and decision making skills
- Critical thinker with high level of integrity and ability to use good judgment
- Self-starter with the ability to work independently and manage multiple, multi-faceted projects at once
- Strong people management skills
- Excellent communication skills, with executive presence and poise
- Hospitality/"Start-up" experience could definitely be beneficial
What a typical week might look like
- Serve as an integral member of the WNDR Global team to advise on People Operations and various programs impacting the organization as a whole
- You’ll hire, retain, and provide leadership and coaching to a team of managers and functional specialists
- Evaluate current People processes and develop strategy and functional roadmap to support business needs
- Lead the continual development of HR programs, including, but not limited to: recruiting, retention, compensation, benefits, employee relations, performance management, and learning & development
- Lead and facilitate complex large scale, cross-functional HR business projects involving systems and/or business processes to obtain business goals and operational objectives
- Collaborate with stakeholders and cross-functional teams to implement a customer-focused mindset in building out People technology, processes, and operational capabilities across offices
- Identify opportunities to improve People programs and services by leveraging technology and implementing process improvements
- Provide solutions with clearly defined scope, deliverables, resources, and key measures of success
- Provide HR expertise in the areas of feedback, employee relations, development and coaching, compensation, and organization development
- Identify and implement solutions to address demands of rapidly growing business
- Partner with leaders to shape how People Operations fits into WNDR’s overall business strategy and supports desired business outcomes as WNDR scales
- Assist in unlocking data insights and apply data throughout People Operations to drive decision-making and efficiency gains
- Be conscious of future analytic needs and ensure basic data integrity steps are built into processes
- Evaluate the competitive landscape and create strategies to adapt to changing market trends to ensure that our programs remain competitive
We’re excited to hear from you.
At WNDR, we are passionate about finding people to continuously help us grow our organization. We encourage you to apply, even if your experience doesn’t match every detail of the job description. If we don’t see something that immediately fits, we will keep your resume on file for future opportunities.
WNDR Museum warmly welcomes people of all ages, identities, ethnicities, beliefs, religions, and backgrounds to join our team. WNDR is an equal opportunity employer, fully committed to achieving an inclusive and diverse workplace and we strongly encourage nontraditional candidates to apply. We hold ourselves to our commitment and continuously strive to attract, engage, and grow with our talented team.
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