Transportation Dispatcher

2 months ago

Detroit, United States GMT LOGISTIC Full time
Job DescriptionJob Description

We are seeking enthusiastic individuals to join our operations/dispatch team. Our ideal candidate should have excellent communication skills (in person, by phone, and email), be professional, and possess multitasking and problem-solving abilities. Computer proficiency is also necessary to handle tasks such as emailing, tracking loads, updating our load boards, booking loads, and keeping our customers informed of daily updates.

Responsibilities

  • Bidding, booking, and managing freight by dealing with direct customers and broker boards.
  • Coordinating with customer service representatives to obtain work orders.
  •  Scheduling appointments with customers for load delivery.
  • Responding to emails.
  • Entering loads into the dispatch system (sylectus/omnitracs).
  •  Updating customer load boards.
  • Dispatching loads with drivers and ensuring their timely delivery.
  • Maintaining communication with drivers throughout their shifts and addressing any routing issues they may have.
  • Updating customers about the status of their deliveries, including any delays that may occur.
  • Answering calls from delivery drivers and forwarding any emergencies to the appropriate channels.

Preferred Qualifications

  • The job requires strong computer skills, and data entry is also a part of it.
  • Knowledge with DAT, Sylectus, and various load boards is a must.
  • The ability to manage multiple tasks in a fast-paced environment is necessary.
  • You should be able to communicate clearly with both drivers and customers in a busy working environment.
  • We're looking for a dependable, punctual individual who is committed to showing up for work, someone who will contribute to our team atmosphere, and wants to be a part of a growing company.
  • Dispatch experience is preferred, and driver experience would be helpful
  • . You must have excellent "people skills", including the ability to work effectively with diverse groups of customers and co-workers.
  • You should be available for on-call situations.

Benefits

  • Employees who are eligible can choose to enroll in 401(k), dental, vision, and health insurance, paid time off, referral program, and employee discount.
Company DescriptionGMT Logistic, Inc., a rapidly expanding family-owned logistics company headquartered in Wixom, Michigan, is currently seeking OTR drivers to join its team.Company DescriptionGMT Logistic, Inc., a rapidly expanding family-owned logistics company headquartered in Wixom, Michigan, is currently seeking OTR drivers to join its team.

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