Delivery Dispatcher

2 weeks ago


Phoenix, United States American Fitness Services LLC Full time
Job DescriptionJob Description

​We are seeking for a responsible Service Dispatcher/Coordinator Administrator to organize our company’s day-to-day service operations. The job duties will be to provide service dispatching to our team and coordinate all daily administrative activities.

They should be highly organized and able to multitask with ease. The Service Coordinator’s main tasks include managing office equipment, scheduling service calls, checking in parts, contacting customers, and generating quotes, managing the schedule and dispatching of 5 service technicians. Our ideal candidate has experience as an Office Administrator, Secretary or relevant administrative role. You should also be familiar with office software (e.g. MS Office), including word processors, spreadsheets and presentations.

Ultimately, a successful Administrator should be able to ensure our office procedures run smoothly.

Qualifications:

  • Previous Service Dispatcher / Coordinator / Office Management experience
  • Familiarity with office equipment, including printers and fax machines
  • Knowledge of office policies and procedures
  • Experience with office management tools (MS Office software, Scheduling software)
  • Excellent organizational and time-management skills
  • Strong written and oral communication skills
  • Problem-solving attitude with an eye for detail
  • High school diploma; additional qualifications as an Office Administrator / Office Manager / Accounts Receivables are a plus

Responsibilities:

  • Draft correspondences and other formal documents
  • Plan and schedule appointments and events
  • Generate estimates and send out to customers
  • Check in parts and allocate for technicians
  • Order parts from vendors
  • Fill out and submit warranty claim forms
  • Answer inbound telephone calls and emails
  • Develop and implement organized filing systems
  • Perform all other office tasks

 

Company DescriptionAmerican Fitness Services (AFS) strives to be at the forefront of the fitness equipment services industry and offers a comprehensive menu of options. The AFS Team is proudly serving the Phoenix area with our combined 40+ years of technical expertise on both cardio and strength equipment. AFS’ true success as a company depends on fulfilling your requests efficiently with exceptional customer service.
Our dedication and the genuine passion for what we do has afforded us the privilege to service clients across the state of Arizona for many years. AFS’ local clients extend beyond the Phoenix metro area to Flagstaff, Yuma, and Tucson. Our reputation has also spread nationally and internationally; we have provided our services to well-known businesses including universities, physical therapy centers, health clubs, resorts, apartment communities, and more.Company DescriptionAmerican Fitness Services (AFS) strives to be at the forefront of the fitness equipment services industry and offers a comprehensive menu of options. The AFS Team is proudly serving the Phoenix area with our combined 40+ years of technical expertise on both cardio and strength equipment. AFS’ true success as a company depends on fulfilling your requests efficiently with exceptional customer service. \r
Our dedication and the genuine passion for what we do has afforded us the privilege to service clients across the state of Arizona for many years. AFS’ local clients extend beyond the Phoenix metro area to Flagstaff, Yuma, and Tucson. Our reputation has also spread nationally and internationally; we have provided our services to well-known businesses including universities, physical therapy centers, health clubs, resorts, apartment communities, and more.
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