Patient Account Representative-Rehab
3 weeks ago
Job Description –Patient Account Representative
- Submit charges from missing slips for providers at assigned location(s) which includes reviewing all aspects of claim to ensure accurate and timely claim submission (diagnosis codes, charges, referring physician, plan of care dates, authorization, benefit information, etc.)
- Post patient responsibility (i.e. copay, partial deductible/coinsurance payment, self-pay, etc.) amount during claim submission process
- Query providers about incorrect billing/coding, documentation discrepancies, or any other issues that require attention or need to be resolved prior to charge entry
- Query insurance verification staff regarding authorizations, benefit discrepancies, and other concerns that impact claim submission
- Consistently communicate with therapy management regarding any claims issues, trends, or concerns
- Utilize and update training materials and resources as payer and OrthoGeorgia polices evolve
- Consistently check and respond to voicemails and emails
- Assist with patient inquires regarding claims and payments (i.e. payment collections, status of claims, etc.)
- Coordinate with other support staff to provide necessary coverage for office opening/closing and lunch coverage at facilities. All staff works collectively to ensure proper coverage particularly during staff shortages
- Serve as second back-up for the front desk inclusive of patient check-in, answering phone calls, responding to voicemails, scheduling, cancelling and rescheduling appointments, addressing patient questions and concerns, collecting patient’s financial responsibility for items and services, balancing time of service payment collection by day’s end, etc. This is generally only for lunch coverage and opening/closing office during short staffing
- Complete other office duties included, but not exclusively limited to updating patient information in patient’s chart, answering patients’ calls regarding benefits and claims, transferring patients to necessary departments, and attending staff meetings and training sessions
- Work closely with all staff members with open lines of communication and respond timely to inquiries regarding any and all issues to create a smooth workflow
- Maintain OrthoGeorgia performance standards specific to Charge Poster position
*The list above includes all major duties and responsibilities. However, there may be other duties assigned to the employee occupying this position as determined by management and clinic needs/demands.
Company DescriptionValue Statements:• Team Player: We work together to promote a sense of pride and belonging by recognizing the importance of effective communication, cooperation, and commitment to a positive relationship with each other.
• Continuous Improvement: We strive for excellence through training, innovations and resourcefulness.
• Responsiveness: We empower our employees to provide exceptional customer service in a timely and efficient manner.
• Integrity: We demonstrate accountability through professionalism, trust and a strong work ethic.
• Individual Worth: We respect everyone, honor and encourage diversity and promote opportunity for growth.Company DescriptionValue Statements:\r
\r
• Team Player: We work together to promote a sense of pride and belonging by recognizing the importance of effective communication, cooperation, and commitment to a positive relationship with each other.\r
\r
• Continuous Improvement: We strive for excellence through training, innovations and resourcefulness.\r
\r
• Responsiveness: We empower our employees to provide exceptional customer service in a timely and efficient manner.\r
\r
• Integrity: We demonstrate accountability through professionalism, trust and a strong work ethic.\r
\r
• Individual Worth: We respect everyone, honor and encourage diversity and promote opportunity for growth.
-
Patient Services Representative
1 month ago
Macon, United States ORTHOATLANTA, LLC Full timeJob DescriptionJob DescriptionDescription:The Patient Service Representative is responsible for a variety of administrative functions and patient care activities in support of the clinic to include – checking-in/out patients, collecting co-pays, verifying insurance, scheduling appointments and assisting clinical staff to provide support for the efficient...
-
Senior Patient Account Rep| FT| Day
4 weeks ago
Macon, United States Atrium Health Full timeOverview Job Summary: Specializes in providing optimal Customer Service to Navicent Health patients and guarantors. Position duties include but are not limited to performing inbound/outbound communications with patients or their representatives for reimbursement of receivables to include investigative research, collection duties, documenting activities,...
-
Senior Patient Account Rep| FT| Day
3 weeks ago
Macon, Georgia, United States Atrium Health Full timeOverview Job Summary: Specializes in providing optimal Customer Service to Navicent Health patients and guarantors. Position duties include but are not limited to performing inbound/outbound communications with patients or their representatives for reimbursement of receivables to include investigative research, collection duties, documenting activities,...
-
Rehab Tech
4 days ago
Macon, Georgia, United States Atrium Health Full timeOverview Rehabilitation Tech (CNA)Rehabilitation Tech (CNA) provides direct patient care, focuses on patient safety and harm prevention, collaborates with the nurse to carry out the patient's care plan. The Rehab Tech supports the patient by reinforcing therapy techniques, monitoring medical stability (vitals and blood sugars), and ensuring patient...
-
Patient Access Specialist-Rehab
4 weeks ago
Macon, United States OrthoGeorgia Full timeJob DescriptionJob DescriptionJob Description – Therapy Front Desk (Patient Access Specialist) o Check in patients inclusive of collecting patient’s financial responsibility for items and services and reviewing occupational/physical therapy benefit form, DME (durable medical equipment) benefit form, and dry needling consent form for patient signatureo...
-
Patient Access Specialist-Rehab
13 minutes ago
Macon, United States OrthoGeorgia Full timeJob DescriptionJob DescriptionJob Description – Therapy Front Desk (Patient Access Specialist) o Check in patients inclusive of collecting patient’s financial responsibility for items and services and reviewing occupational/physical therapy benefit form, DME (durable medical equipment) benefit form, and dry needling consent form for patient signatureo...
-
Customer Accounts Representative
1 month ago
Macon, United States RimTyme Custom Wheels & Tires Full timeJob DescriptionJob DescriptionGeneral Description: Working in a team environment to manage daily credit activities including processing order forms, explaining rental agreements to customers, maintaining proper due dates, handling and protecting customer privacy, and be responsible for telephone and field collections to ensure rental accounts are current.Our...
-
Rehab Tech
4 days ago
Macon, United States Atrium Health Full timeOverview Rehabilitation Tech (CNA)Rehabilitation Tech (CNA) provides direct patient care, focuses on patient safety and harm prevention, collaborates with the nurse to carry out the patient's care plan. The Rehab Tech supports the patient by reinforcing therapy techniques, monitoring medical stability (vitals and blood sugars), and ensuring patient...
-
Speech Language Pathologist Rehab Hospital
2 days ago
Macon, United States Atrium Health Full timeOverview Speech Language Pathologist (SLP)Rehab Hospital What you will do:The Speech Language Pathologist are responsible for patient evaluations, care planning, directing, and administering therapy modalities of treatment as prescribed by a licensed physician. Assists patients in reaching their maximum performance and level of functioning, while...
-
Speech Language Pathologist Rehab Hospital
3 days ago
Macon, Georgia, United States Atrium Health Full timeOverview Speech Language Pathologist (SLP)Rehab Hospital What you will do:The Speech Language Pathologist are responsible for patient evaluations, care planning, directing, and administering therapy modalities of treatment as prescribed by a licensed physician. Assists patients in reaching their maximum performance and level of functioning, while learning...
-
Speech Language Pathologist
2 days ago
Macon, United States Atrium Health Full timeOverview Speech Language Pathologist (SLP)Rehab Hospital8a - 5p, Monday - Friday with occasional Saturdays What you will do:The Speech Language Pathologist are responsible for patient evaluations, care planning, directing, and administering therapy modalities of treatment as prescribed by a licensed physician. Assists patients in reaching their...
-
Patient Access Assoc-PRN-PMM
1 day ago
Macon, United States Piedmont HealthCare Full timeDescription: The hours for this shift vary from any time between 7p-7a. Sunday-Saturday RESPONSIBLE FOR: Serves as front line support for the Patient Access Department within Piedmont Healthcare. Ensures patient accounts are complete with valid insurance coverage and current demographic/clinical data. Calculates patient financial responsibility, presents...
-
Patient Service Representative
7 days ago
Macon, United States WellStreet Urgent Care Full timeJob descriptionThe Patient Service Representative is the first point of contact between the patient and clinical staff. Patient check in, payment collection, communication with patients via phone and email, various other front office duties. The front office position plays a vital role of ensuring & exceeding the expectations of the patient with the Macon...
-
Travel Nurse RN
5 days ago
Macon, United States TravelNurseSource Full timeTravelNurseSource is working with GetMed Staffing to find a qualified Rehab RN in Macon, Georgia, 31210!About The Position RN-Rehab needed for 13 WEEKS24552236EXPTEMP5 Benefits of Travel NursingAdvocating for patients from diverse backgrounds and with different healthcare needs refines your patient advocacy skills, making you a more effective advocate in...
-
Housekeeping Aide
3 days ago
Macon, United States Zebulon Park Health & Rehab Full timeJoin us atZebulon Park Health & Rehab - a place where you’ll be valued, recognized and rewarded for the vital work you do each day. We’ll surround you with a strong team and leadership that supports every aspect of your life - both inside and outside of our centers. And you’ll get to practice your passion in a non-profit, mission-driven organization...
-
Patient Service Representative
2 weeks ago
Macon, United States WellStreet Urgent Care Full timeJob description The Patient Service Representative is the first point of contact between the patient and clinical staff. Patient check in, payment collection, communication with patients via phone and email, various other front office duties. The front office position plays a vital role of ensuring & exceeding the expectations of the patient with the Macon...
-
LPN (Rehab)
7 days ago
Macon, United States Piedmont HealthCare Full timeDescription: RESPONSIBLE FOR: The Licensed Practical Nurse provides nursing care under the supervision of a Registered Nurse or provider to patients form birth through the lifecycle utilizing the nursing process in accordance with Piedmont Healthcares Mission and Vision Statements; functions within the framework of their license and the policy and procedures...
-
Patient Service Representative Team Lead
4 days ago
Macon, United States Piedmont Urgent Care Defunct Full timeThe Patient Service Representative Team Lead is responsible for the efficient front-office operation by ensuring front-office staff complies with established Company policies and procedures and health and safety regulatory standards to provide prospective and returning patients with a positive patient care experience.ROLE AND RESPONSIBILITIES•Guides and...
-
Patient Service Representative
2 months ago
Macon, United States Piedmont Urgent Care by Wellstreet Full timeJob DescriptionJob DescriptionJob descriptionThe Patient Service Representative is the first point of contact between the patient and clinical staff. Patient check in, payment collection, communication with patients via phone and email, various other front office duties. The front office position plays a vital role of ensuring & exceeding the expectations of...
-
LPN (Rehab)
2 weeks ago
Macon, United States Piedmont HealthCare Full timeDescription: RESPONSIBLE FOR: The Licensed Practical Nurse provides nursing care under the supervision of a Registered Nurse or provider to patients form birth through the lifecycle utilizing the nursing process in accordance with Piedmont Healthcares Mission and Vision Statements; functions within the framework of their license and the policy and procedures...
