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Dental Patient Care Advocate
2 months ago
Key Responsibilities:
- Receptionist: Master the art of multitasking by efficiently handling multi-line phones, texts, and emails.
- Scheduling: Balance productivity and staff workload while ensuring our patients receive top-notch care.
- Treatment Coordination: Guide patients through treatment plans and cost presentations. Convert treatment plans into reality, manage recall lists, confirm appointments, and reduce no-show rates.
- Patient-Centered Approach: Connect with patients on an emotional level from the very first interaction, understand their needs, and assist them in making informed decisions about their treatment journey. Overcome obstacles and inspire confidence in our practice's goals and vision.
- In-depth Knowledge: Profound understanding of implant dentistry and oral surgery procedures, including dental implants, wisdom teeth removal and tooth extraction.
- Dental Experience: Minimum of 2 years of experience in the dental field as a Treatment Coordinator, Receptionist, or Dental Assistant.
- Bilingual: English & Spanish
- Exceptional Communication: Strong communication skills, both verbal and written.
- Financial Acumen: Thorough knowledge of third-party financing options such as Care Credit, Proceed Finance, and Lending Club.
- Tech-Savvy: Advanced proficiency in Excel, Word, and Outlook.
- Patient-Centric: Dedication to providing outstanding customer service and putting our patients' needs first.
Don't worry if you don't have prior experience in all these areas; we will provide comprehensive training to the right candidate.
We offer a competitive salary, monthly performance-related bonuses, a 401k plan, uniform allowance, paid vacation and sick days, as well as opportunities for continuing education and professional growth.
If you are excited to be a part of our team and believe you're the perfect fit for this position, please respond to this ad with your resume and a cover letter outlining why you are the ideal candidate. We look forward to receiving your applications and welcoming you to our practice. Thank you for considering this employment opportunity with us.
