Technical Sales Account Manager

4 weeks ago

Bohemia, United States Global Outsourcing Services, Inc. Full time
Job DescriptionJob Description

Global Outsourcing Services, Inc. (GOS) seeks an experienced sales leader to drive, deliver and own the sales and revenue growth of Workplace Technology Solutions. Qualified candidates must have a proven track record exceeding quota and sales revenue goals. This Individual will be responsible for sales, revenue generation, and business development activities for Workplace Technologies. GOS provides design and integration services for all end user technology related to a new office / warehouse build out or reconfiguration of current spaces. This includes Low Voltage Cable Design, IT Construction Project Management, AV Design and Integration, Physical Security and Access Control, Microsoft Systems and Collaboration, Networking, and Wireless and Smart Office Systems. Successful candidates must have a track record of success with sales growth in IT infrastructure / Workplace Technology Space. Specifically, we expect this person to develop partner, client and industry relationships that will generate sales opportunities for Workplace Solutions. This individual will be a hands on contributor to the sales process as well as executing strategies to energize revenue growth within Workplace Technology. This will include developing revenue programs as well as optimizing integration and alignment between all revenue-related functions, including marketing, sales, customer support, pricing, and revenue management. We are looking for a professional who has been a direct contributor to the sales process and has relevant contacts in the Workplace Technology space. All GOS Professionals must actively participate, have integrity, an entrepreneurial spirit and a passion for excellence.

Responsibilities

New Revenue Growth (80%) / Assist in existing Accounts (20%)

  • Responsible for revenue growth within the Workplace Technology Solution
  • Interacts with senior management levels at a client, which involves negotiating or influencing on significant matters
  • Decisions have a lasting impact on area of responsibility with the potential to impact outside area of responsibility
  • Manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
  • Sales and Lead Generation – Responsible to generate and close new sales leads for GOS
  • Function as a sales overlay, pre – sales support specialist, industry expert and/or direct sales rep, as appropriate on a deal-by-deal basis to close new business
  • Business Development – Work to create the appropriate partnerships with key vendors
  • Vertical Marketing – Work together with other company leaders to optimize and expand GOS’s branding and marketing
  • Seminar/Speaking engagements – act as GOS's ambassador/expert across all geographic markets
  • Subject Matter Expertise and Thought Leadership: Through regular communications and executive presentations with client and program teams, display a thorough understanding of current business landscape
  • Play a key role in enhancing ongoing account management
  • Ensure team and program activities are driven toward maximizing the likelihood of client renewal
  • Develop and maintain exceptional business relationships with key client stakeholders and sponsors, maintaining a constant pulse on the state of programs and level of client satisfaction

Product development

  • Leverage industry and marketplace intelligence to help drive innovation, working very closely with a team of experts to shape our solution offerings, maintain our competitive advantage and structure deals to maximize profitability
  • Work with other business leaders within the firm to develop complimentary capabilities and enhance GOS's solution offerings

General operations

  • Ultimately responsible for ensuring that both individual and cumulative annual program financial objectives are met, this involves having a complete understanding of all components of solution P&Ls (headcount, spend, revenue, system costs, operating expenses and operating income) so as to meet/exceed annual budgets
  • Day-to-day sales management:
  • Set and manage priorities and expectations
  • Ensure compliance is met at all levels and manage service delivery and processes
  • Ongoing management and resolution of any program, team and personnel issues

Requirements

  • Minimum of 5 years selling/closing Technology deals in the Workplace Technology Industry
  • Ability to lead the Client through the entire sales cycle
  • Professional Qualifications
  • Experience developing, maintaining and obtaining meetings with new and existing C-Level relationships
  • Experience working with large, heavily matrixed company environment
  • Experience with C-Level client relationship building and relationship management
  • Proven ability to build, manage, and foster a team-oriented environment
  • Demonstrated leadership, teamwork and collaboration in a professional setting; either military or civilian
  • High energy level, sense of urgency, decisiveness, and ability to work well under pressure
  • Excellent communication (written and oral) and interpersonal skills
  • Strong leadership, problem solving, and decision-making abilities
  • Professional of unquestionable integrity, credibility, and character
  • Minimum 10 years of relevant IT services sales experience with demonstrated ability to grow business opportunity
  • Strong professional network/industry connections to identify opportunities, develop effective partnerships, and generate sales opportunities
  • Must have a successful track record exceeding revenue goals and quotas for services
  • Excellent client/customer relationship management skills at the executive level
  • Understanding of and a successful track record overcoming the challenges associated with managing the creation of commercially compelling, end to end solutions
  • Prior experience proactively managing and leading teams, including remote members is preferred
  • Proven ability in the following areas:
    • Present and facilitate effective meetings at all client levels, including to C-Suite
    • Utilize negotiation skills to influence and drive change
    • Identify data trends, ask key questions and drive root cause analysis of issues/problems – synthesize and develop real requirements/actions
    • Act as a consensus builder with client and the internally
  • Possess the following personal attributes:
    • Excellent oral and written communication skills
    • Maintain a sense of urgency while remaining cool and collected
    • Detail-oriented
    • Motivated, entrepreneurial, and solutions focused demeanor
    • CPSP Preferred, but not required

 

Company DescriptionGlobal Outsourcing Services, Inc. (GOS) is based in Bohemia, NY, and provides Telecom, Wireless, Audio/Visual, and Security Services, throughout North America and the Caribbean, with over 30 years of experience. We serve the needs of customers as large as the Federal Government and fortune 1000 companies. Founded in 1995, GOS has grown, with installation, maintenance, and break fix services in telecom cabling, wireless, cctv, access controls, and video.Company DescriptionGlobal Outsourcing Services, Inc. (GOS) is based in Bohemia, NY, and provides Telecom, Wireless, Audio/Visual, and Security Services, throughout North America and the Caribbean, with over 30 years of experience. We serve the needs of customers as large as the Federal Government and fortune 1000 companies. Founded in 1995, GOS has grown, with installation, maintenance, and break fix services in telecom cabling, wireless, cctv, access controls, and video.

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