Customer Service Professional

4 weeks ago

Columbia, United States Kelly Services Full time
Job DescriptionJob Description

At Kelly®, we’re passionate about helping you find a job that works for you. How about this one? We’re seeking a Customer Service Professional to work at a premier client in Columbia, SC. With us, it’s all about finding the job that’s just right.

 

Salary/Pay Rate/Compensation: $13-$15 per hour

 

Why you should apply to be a Customer Service Professional:

• Competitive pay rate.

• Opportunity to work for a premier client.

• Excellent work environment.

• Opportunity to advance your career.

 

What’s a typical day as a Customer Service Professional? You’ll be:

• Responding to customer inquiries, and performing research as needed to resolve inquiries.

• Reviewing and adjudicating claims and/or appeals.

• Ensuring effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries.

• Identifying incorrectly processed claims and processes adjustments and reprocessing actions according to department guidelines.

• Entering claims into the claim system after verification of correct coding of procedures and diagnosis codes.

• Ensuring claims are processing according to established quality and production standards.

• Identifying complaints and inquiries of a complex level that cannot be resolved following desk procedures and guidelines and refers these to a lead or manager for resolution.

• Identifying and reporting potential fraud and abuse situations.

 

This job might be an outstanding fit if you:

• Have a High School Diploma or equivalent.

• Have 2 years of call center experience including 1 year of claims or appeals processing.

• Have good verbal and written communication skills.

• Have strong customer service skills.

• Have good spelling, punctuation, and grammar skills.

• Have basic business math proficiency.

• Are able to handle confidential or sensitive information with discretion.

• Can work onsite at the client location in Columbia, SC.

 

What happens next:

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

 

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Service Professional today

Company DescriptionSince inventing the staffing industry in 1946, we’ve become experts in the many specialties and local and global markets we serve. With a network of suppliers and partners around the world, we connect 450,000+ people with work every year. We ensure companies have the people they need, when and where they’re needed most.Company DescriptionSince inventing the staffing industry in 1946, we’ve become experts in the many specialties and local and global markets we serve. With a network of suppliers and partners around the world, we connect 450,000+ people with work every year. We ensure companies have the people they need, when and where they’re needed most.

  • Customer Service Professional

    3 weeks ago

    Columbia, United States Kbcdirect Full time

    **** **Customer Service Professional** **Job Description** Purpose: To provide a superior level of Customer Service that demonstrates flexibility, reliability and responsiveness that meets or exceeds the expectations of our customers. **Essential Functions** * Efficiently and accurately perform data entry of customer orders on KBCs Account Mate/VAM *...

  • Customer Service Professional

    2 months ago

    Columbia, United States Kbcdirect Full time

    **** **Customer Service Professional** **Job Description** Purpose: To provide a superior level of Customer Service that demonstrates flexibility, reliability and responsiveness that meets or exceeds the expectations of our customers. **Essential Functions** * Efficiently and accurately perform data entry of customer orders on KBCs Account Mate/VAM *...

  • Customer Service Professional

    2 weeks ago

    Columbia, United States Kbcdirect Full time

    **** **Customer Service Professional** **Job Description** Purpose: To provide a superior level of Customer Service that demonstrates flexibility, reliability and responsiveness that meets or exceeds the expectations of our customers. **Essential Functions** * Efficiently and accurately perform data entry of customer orders on KBCs Account Mate/VAM *...

  • Pest Management Professional

    3 weeks ago

    Columbia, United States Terminix Service, Inc. Full time

    Job DescriptionJob DescriptionTerminix Service, Inc. of Columbia, SC is looking to hire a full-time Pest Management Professional to manage an established pest control route by selling services to both new and current customers, scheduling appointments, conducting home inspections, and performing pest control services. Are you looking for more than a job? Do...

  • Pest Management Professional

    2 weeks ago

    Columbia, United States Terminix Service, Inc. Full time

    Job DescriptionJob DescriptionTerminix Service, Inc. of Columbia, SC is looking to hire a full-time Pest Management Professional to manage an established pest control route by selling services to both new and current customers, scheduling appointments, conducting home inspections, and performing pest control services. Are you looking for more than a job? Do...

  • Commercial - Customer Care Specialist

    7 days ago

    Columbia, United States Terminix Service, Inc. Full time

    Job DescriptionJob DescriptionTerminix Service, Inc. is looking to hire a full-time Customer Care Specialist for our Commercial Team. Are you a customer service professional with some clerical experience who is looking for a change? Are you interesting in starting a career with a stable, respected, and growing pest control company? If so, then please read...

  • Customer Service Representative

    4 days ago

    Columbia, United States VP Executives Full time

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at VP Executives. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...

  • Customer Service Representative

    4 weeks ago

    Columbia, United States Lamplighter Insurance Full time

    Job DescriptionJob DescriptionWe are seeking a Receptionist Customer Service Representative to join our team in our Columbia Office. You will be responsible for helping customers by providing insurance product and service information and resolving technical issues.Looking for that person to bring enthusiasm and energy to the office each...

  • Customer Service Representative

    3 weeks ago

    Columbia, United States Mav Management Full time

    **Responsibilities of the Customer Service Representative**: - Conduct presentations to potential consumers directly informing them of our client’s products, services, and new sales promotions to drive revenue. - Communicate confidently with the sales team and account managers to facilitate new campaign discussions and communicate business messages. -...

  • Customer Service Representative

    4 weeks ago

    Columbia, United States Club Car Wash Full time

    COMPANY PROFILE Club Car Wash is one of the fastest growing tunnel car wash companies in the United States. We currently operate 150+ stores throughout Missouri, Kansas, Illinois, Iowa, Oklahoma, Nebraska, Wisconsin, Texas, Arkansas, and Tennessee with plans of expanding to several other markets. With this type of growth, there is boundless opportunities for...

  • Customer Service Representative

    2 weeks ago

    Columbia, United States Kelly Full time

    Job Summary: Join Kelly® Professional & Industrial as a Call Center Customer Service Professional at the largest employer in Columbia, SC. We have temp-to-hire and contract opportunities with competitive pay and a positive work environment. As a Customer Service Professional, you will be responsible for responding to customer inquiries, adjudicating claims...

  • Customer Service Representative

    2 weeks ago

    Columbia, United States Kelly Full time

    Job Summary: Join Kelly® Professional & Industrial as a Call Center Customer Service Professional at the largest employer in Columbia, SC. We have temp-to-hire and contract opportunities with competitive pay and a positive work environment. As a Customer Service Professional, you will be responsible for responding to customer inquiries, adjudicating claims...

  • Customer Service Representative

    4 weeks ago

    Columbia, United States Club Car Wash Full time

    Job DescriptionJob DescriptionCOMPANY PROFILEClub Car Wash is one of the fastest growing tunnel car wash companies in the United States. We currently operate 150+ stores throughout Missouri, Kansas, Illinois, Iowa, Oklahoma, Nebraska, Wisconsin, Texas, Arkansas, and Tennessee with plans of expanding to several other markets. With this type of growth, there...

  • Customer Service Representative

    2 weeks ago

    Columbia, United States Club Car Wash Full time

    Job DescriptionJob DescriptionCOMPANY PROFILEClub Car Wash is one of the fastest growing tunnel car wash companies in the United States. We currently operate 150+ stores throughout Missouri, Kansas, Illinois, Iowa, Oklahoma, Nebraska, Wisconsin, Texas, Arkansas, and Tennessee with plans of expanding to several other markets. With this type of growth, there...

  • Customer Service Supervisor

    2 months ago

    Columbia, United States Club Car Wash Full time

    Job DescriptionJob DescriptionCOMPANY PROFILEClub Car Wash is one of the fastest growing tunnel car wash companies in the United States. We currently operate 150+ stores throughout Missouri, Kansas, Illinois, Iowa, Oklahoma, Nebraska, Wisconsin, Texas, Arkansas, and Tennessee with plans of expanding to several other markets. With this type of growth, there...

  • Customer Service Supervisor

    2 weeks ago

    Columbia, United States Club Car Wash Full time

    Job DescriptionJob DescriptionCOMPANY PROFILEClub Car Wash is one of the fastest growing tunnel car wash companies in the United States. We currently operate 150+ stores throughout Missouri, Kansas, Illinois, Iowa, Oklahoma, Nebraska, Wisconsin, Texas, Arkansas, and Tennessee with plans of expanding to several other markets. With this type of growth, there...

  • Customer service rep

    5 days ago

    Columbia, United States Randstad Full time

    Are you ready to take the next steps in developing your professional portfolio? We have a wonderful Customer Service opportunity with a well-established insurance company here in Columbia. We are seeking an entry level candidate with the capabilities of providing great customer service by consistently exceeding customer expectations and building lasting...

  • Dispatcher Customer Service

    2 months ago

    Columbia, United States IFLO Inc Full time

    Job DescriptionJob DescriptionWe are seeking a Dispatcher Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer incoming callsSchedule service callsDispatch plumbers to service callsProvide information about the products and...

  • Customer Service Representative

    3 weeks ago

    Columbia, United States Central Bank of Boone County Full time

    Job Description Answer incoming calls from customers needing assistance in a variety of areas Fulfill customer service functions Answer questions, give explanation, and solve problems for customers Complete special projects as assigned Requirements College degree or high school education with relevant work experience preferred Previous banking experience not...

  • Customer Service Representative

    5 days ago

    Columbia, United States Ultimate Staffing Full time

    Customer Service Representative Job PostingAre you passionate about delivering exceptional customer satisfaction and do you thrive in a fast-paced environment? Ultimate Staffing is seeking a dedicated candidate to join an established client's team as a Customer Service Representative in Columbia, MD. This is a temporary to permanent opportunity and the pay...