IT Specialist

Job DescriptionJob Description

Job Title: IBM Mainframe IT Specialist 3
Location: FULLY REMOTE
Pay rate: $ 75-81 an hour with benefits
Benefits: 401(k), Medical, Dental, and vision
Contract Duration: 9 months (possibility of being permanent/extension)
Working Hours: Monday-Friday 8 am-5 am

Position Overview

The Company has been providing IBM mainframe-managed services to its clients since 1989. As an IT Specialist, you will be instrumental in providing IBM Mainframe technical solutions and support that tightly align with our client’s desired outcomes.

As a key member of the client engagement and delivery team, you will be principally responsible for developing, architecting, presenting, and delivering business / technical solutions and roadmaps that meet client needs and deliver outcomes along their mainframe services and modernization transformations.

You will be part of a high-performance team of technical professionals who work together in the day-to-day administrative and support functions of our client’s z/OS systems. You will participate in project-related activities while interacting closely with the client.

 

Key Responsibilities:

• Strive for high-level client satisfaction for the products/solutions supported. This includes all aspects of the z/OS system along with Broadcom and BMC products.

• Leverage “technical/subject matter” expertise to support business development through identifying, qualifying, and developing new opportunities and/or participating in the development of proposals for new opportunities.

• Develop a technical relationship and create a dependence of knowledge and thought leadership with our clients and prospects. Understand client business goals and outcomes and align them to compelling solutions.

• Discover, identify, and articulate unrecognized business value opportunities through curiosity and a focus to drive business client value.

• Capable of addressing all questions regarding the installation, configuration, and customization of z/OS systems

• Respond to escalated problems in a timely and accurate manner, ensuring Service Level Agreements are met.

• Attempt to reproduce reported problems, and identify, and provide immediate workarounds to overcome problems.

• Document resolutions to reported problems.

• Identify product and documentation deficiencies and make suggestions for improvement.

• Analyze and resolve problems escalated within the organization.

• Work with clients to define requirements for enhancement requests.

• Contribute to qualifying and assessing client’s expectations.

• Follow up with clients to perform fixes and to confirm resolutions.

• Documentation and knowledge administration.

• Ticket and queue management of Incident, Problem and Change Management.

 

Other Responsibilities:

• Demonstrate in-depth knowledge and leadership in IBM z Series Mainframes that include knowledge of industry standards, trends, and products. Apply this knowledge to support the design/delivery of innovative solutions that meet client requirements.

• Interface and communicate with mid-level client leadership which may include technical presentations.

 

Key Qualifications:

Bachelor's degree and a minimum of 8 years experience in one or more technical disciplines, or equivalent experience. Expertise in System z (z Series) and z/OS.

Required skills:

• Software installation

• CMOD administration

• ISPW administration

Optional skills:

• CICS, DB2 and MQ

• REXX, COBOL

• ACF2

• IBM z/OS Mainframe Practitioner Professional certificate

Company DescriptionOverview

TechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal.

We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness.

We also have national recruiting centers that service our enterprise and MSP/VMS clients. We are a Secret Cleared Facility and our core competencies are Information Technology, Engineering, Customer Service/Call Center, Admin/Clerical, Finance/Accounting, Scientific/Clinical, Sales/Marketing, Legal, Human Resources, Light Industrial (limited), and Professional across a range of industries.

The company’s talented Recruiters and HR Specialists have backgrounds in many cutting-edge, high-performance industries making TechLink Systems an ideal partner for recruitment process outsourcing.

We look forward to our partnership with youCompany DescriptionOverview\r
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TechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal. \r
\r
We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness. \r
\r
We also have national recruiting centers that service our enterprise and MSP/VMS clients. We are a Secret Cleared Facility and our core competencies are Information Technology, Engineering, Customer Service/Call Center, Admin/Clerical, Finance/Accounting, Scientific/Clinical, Sales/Marketing, Legal, Human Resources, Light Industrial (limited), and Professional across a range of industries. \r
\r
The company’s talented Recruiters and HR Specialists have backgrounds in many cutting-edge, high-performance industries making TechLink Systems an ideal partner for recruitment process outsourcing. \r
\r
We look forward to our partnership with you

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