Field Service Technician

1 month ago

Lakewood, United States RLA Machine & Tool Sales Inc. Full time
Job DescriptionJob Description

Servicing of manual and CNC machines. Install digital readout systems and CNC retrofits on machine in the metal cutting industry. Some troubleshooting of systems will be required. Job requires travel, in which mileage will be paid. Amount of pay will be dependent on experience.

We are seeking a skilled Field Service Technician to join our team in the metal-cutting industry. The ideal candidate will have experience servicing both manual and CNC machines, installing digital readout systems, and performing CNC retrofits on various machines. Troubleshooting abilities and a willingness to travel are essential for success in this role. We offer mileage reimbursement for travel-related expenses.

Responsibilities:

  • Service manual and CNC machines in accordance with company standards and customer requirements.
  • Install, configure, and calibrate digital readout systems and CNC retrofits on machines.
  • Conduct troubleshooting and diagnostics to identify and resolve technical issues efficiently.
  • Perform routine maintenance tasks to ensure optimal machine performance and longevity.
  • Provide technical support and training to customers on machine operation and maintenance.
  • Document service and maintenance activities accurately for record-keeping purposes.
  • Collaborate with internal teams to improve service processes and enhance customer satisfaction.
  • Adhere to safety protocols and guidelines while working on-site and in the field.

Requirements:

  • Proven experience as a Field Service Technician or similar role in the metal cutting industry.
  • Proficiency in servicing manual and CNC machines, including installation and retrofitting.
  • Familiarity with digital readout systems and CNC programming is highly desirable.
  • Strong troubleshooting skills with the ability to diagnose and resolve technical issues effectively.
  • Excellent communication and customer service skills.
  • Willingness to travel extensively and work independently.
  • Valid driver's license and a clean driving record.
  • Ability to lift heavy equipment and work in physically demanding environments.
  • Technical degree or certification in machining, engineering, or a related field is a plus.

Benefits:

  • Competitive salary with mileage reimbursement for travel.
  • Health, dental, and vision insurance.
  • Retirement savings plan.
  • Paid time off and holidays.
  • Opportunities for professional development and growth within the company.

Join Our Team: If you are passionate about providing exceptional service and have the skills to excel in a dynamic field service role, we invite you to apply for this position. Join us in delivering top-notch solutions and support to our valued customers in the metal-cutting industry.

Company DescriptionWe can help you with all your DRO and CNC control requirements for your Mills, Lathes, Grinders, and other Machine Tool applications. Not only do we sell the Digital Readouts and CNC Retrofit packages, we also provide installation and training of all the BRANDS we sell.

RLA Machine & Tool Sales, Inc. also offers a variety of new machine tools, both manual and CNC from a select group of top brand manufacturers. We also have a constantly changing inventory of used manual mills, CNC vertical mills, bed mills, along with used manual and CNC lathes.

At RLA Machine & Tools Sales, Inc., we also have the capability of doing some repair and rebuilding in house, but work closely with some major rebuilding houses. So when you find the need to have some machine maintenance done, call us to discuss your requirements, whether it is just repair parts or actual repair services.Company DescriptionWe can help you with all your DRO and CNC control requirements for your Mills, Lathes, Grinders, and other Machine Tool applications. Not only do we sell the Digital Readouts and CNC Retrofit packages, we also provide installation and training of all the BRANDS we sell.\r
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RLA Machine & Tool Sales, Inc. also offers a variety of new machine tools, both manual and CNC from a select group of top brand manufacturers. We also have a constantly changing inventory of used manual mills, CNC vertical mills, bed mills, along with used manual and CNC lathes.\r
\r
At RLA Machine & Tools Sales, Inc., we also have the capability of doing some repair and rebuilding in house, but work closely with some major rebuilding houses. So when you find the need to have some machine maintenance done, call us to discuss your requirements, whether it is just repair parts or actual repair services.

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