Medical Secretary

3 weeks ago

Buffalo, United States Associated Physicians Of WNY P.C. Full time
Job DescriptionJob DescriptionBenefits/Perks
  • Competitive Compensation
  • Great Work Environment
  • Career Advancement Opportunities
Job SummaryWe are seeking a Medical Secretary to join our team As a Medical Secretary, you will be responsible for greeting patients who come in the door, checking them in, and reviewing the EMR  or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team. 
Responsibilities 
  • The primary purpose of this position is to serve as the initial point of contact with patients and family members through administrative duties such as check-in, check-out, and scheduling of appointments to help ensure efficient operations and patient flow.
  • Perform check-in duties such as verifying patient demographics and insurance eligibility, processing appropriate authorization forms, collecting co-payments, and following specific service line protocols.
  • Check out patients upon appointment completion, schedule follow-up appointments and procedures, provide proper paperwork, and relay necessary information to patients.
  • Answer phones and route communication appropriately, schedule appointments, and document patient interaction in the EMR system in a timely manner.
  • Maintains safe practice by complying with procedures, rules, regulations, and laws
  • Coordinate referrals to specialists or other healthcare providers.

Qualifications
  • Strong customer service skills
  • Excellent organizational skills
  • Attention to detail
  • Familiarity with basic computer programs, such as the Microsoft Office suite
  • Previous office experience desired

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