Case Manager

1 week ago

Pensacola, United States The Watson Firm Full time
Job DescriptionJob Description

The Case Manager should have knowledge of preparation of demands and knowledge of personal injury law in Florida. Ability to communicate clearly with clients, medical providers, and insurance representatives. You will be working with attorneys to research case damages, compose and send demand letters and correspondence, and utilize existing files and other research resources to gather facts and retrieve information to develop cases.

Responsibilities:
• Collaborating and leading clients on the status of their case and setting appropriate client expectations
• Participating in the investigation of facts and circumstances surrounding each case
• Proactively move clients through their medical treatment and demand as the case requires
• Escalate issues to the attorneys, as necessary
• Monitor negotiations and offers
• Communicate and correspond with clients, lien holders, providers and others in the legal community
• Maintaining client communication on a regular basis and ensuring their files remain up to date.
• Review, analyze and summarize case files and medical records
• Be ready to go 'all hands on deck' when the firm is in need.
• Draft legal documents for attorney review.
You will have direct contact and must be able to communicate with clients, providers, and insurance companies.

Required Skills/Abilities:
• Excellent verbal, written and customer service skills
• Exceptional communication and organizational skills, ability to meet deadlines
• Detailed-oriented and professional
• Extremely proficient in Microsoft Office Suite and related software
• Basic understanding of office equipment and filing
• Ability to maintain confidential information
• Ability to multitask duties and clients
• Professional, positive, and personable attitude and appearance

Education and Experience:
• Associate degree (Preferred)
• Microsoft Office Programs: 2 years (Required)
• Proficient with cloud and internet-based software
• Minimum of 3 years Pre-Suit Personal Injury (Plaintiff) experience (Preferred)
• File Vine or Case Management System knowledge (Preferred)

Job Type: Full-time

Salary: Commensurate with Experience

Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:
• Monday 8:00AM to 5:30PM
• Friday 8:00AM to Noon

Ability to commute/relocate:
• Pensacola, FL 32502: Reliable commute or planning to relocate before starting work (Required)

Work Location: In person

*Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice*

 

Company DescriptionWe are a personal injury litigation firm located in beautiful downtown Pensacola. We are looking for an energetic, self-starter who is well organized, GREAT communicator, with attention to detail, follow through and a team playerCompany DescriptionWe are a personal injury litigation firm located in beautiful downtown Pensacola. We are looking for an energetic, self-starter who is well organized, GREAT communicator, with attention to detail, follow through and a team player

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