Member Services Specialist

4 weeks ago


Fort Worth, United States Fort Worth Employees' Retirement Fund Full time
Job DescriptionJob Description

The Member Services Specialist coordinates and administers the activities of the Fort Worth Employees’ Retirement Fund (FWERF)’s benefit programs to 12,000+ members in the areas of retiree and survivor benefit payments, retirement processing, the disability program, and death benefits. Essential duties include:

  1. Conduct one-on-one pre-retirement counseling to active members.
  2. Perform accurate, complex benefit calculations.
  3. Counsel family of deceased participants concerning death benefits, secure necessary verifications/authorizations, and process post-death retirement benefits.
  4. Process periodic monthly and non-periodic bi-weekly retiree benefit payrolls.
  5. Prepare monthly meeting agenda item detailing retirement applications for Board approval.
  6. Update the pension administration system for all new and/or revised participant information.
  7. Ensure that participant personally identifiable information is kept confidential and securely filed.
  8. Coordinate and conduct in-house and job-site retirement benefit seminars, securing guest speakers as necessary.

Job qualifications include knowledge of:

  • Defined benefit pension plans
  • Simple versus compounding interest
  • Business letter writing and advanced report preparation
  • Confidentiality requirements related to PII
  • Pertinent Federal, State and local laws, codes and regulations
  • Banking and payroll processes

Education and Experience requirements include any combination of experience and training that would likely provide the required knowledge and ability to qualify:

  • Education: College-level course work in human resources, business administration or a related field. Equivalent combinations of education and experience may be considered. Undergraduate degree is preferred.
  • Experience: 2-5 years of increasingly responsible human resources or employee benefits administration experi­ence.
Company DescriptionFWERF is a defined benefit public pension plan created for the exclusive purpose of providing retirement benefits to full-time City of Fort Worth employees, including general employees, police officers and firefighters.Company DescriptionFWERF is a defined benefit public pension plan created for the exclusive purpose of providing retirement benefits to full-time City of Fort Worth employees, including general employees, police officers and firefighters.

  • Fort Worth, United States Mortgage Specialist International Full time

    Our Property Preservation Specialist is the primary point of contact for our Client(s). Our Client Management department is seeking a qualified candidate to fill our Property Preservation Specialist role. The Property Preservation Specialist will act as the primary point of contact for our client(s) for all servicing functions related to preservation and...


  • Fort Worth, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 2100 West Berry Street [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in...

  • Billing Specialist

    3 weeks ago


    Fort Worth, United States OWL Services Full time

    Job DescriptionJob DescriptionWho We AreOWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S.With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform...

  • Billing Specialist

    2 weeks ago


    Fort Worth, United States OWL Services Full time

    Job DescriptionJob DescriptionWho We AreOWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S.With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform...

  • Billing Specialist

    1 week ago


    Fort Worth, United States OWL Services Full time

    Job DescriptionJob DescriptionWho We AreOWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S.With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform...


  • Fort Worth, United States Mortgage Specialist International Full time

    Summary of PositionThe Property Preservation Specialist will act as an asset manager to the a portfolio of pre and post-sale assets assigned to them. The Specialist will work closely with the Supervisor and Manager to ensure strong performance of the portfolio assigned to them, with strict adherence to timelines and property condition. This position will be...


  • Fort Worth, United States Mortgage Specialist International Full time

    Summary of Position The Property Preservation Specialist will act as an asset manager to the a portfolio of pre and post-sale assets assigned to them. The Specialist will work closely with the Supervisor and Manager to ensure strong performance of the portfolio assigned to them, with strict adherence to timelines and property condition. This position will be...


  • Fort Worth, United States Mortgage Specialist International Full time

    Summary of Position The Property Preservation Specialist will act as an asset manager to the a portfolio of pre and post-sale assets assigned to them. The Specialist will work closely with the Supervisor and Manager to ensure strong performance of the portfolio assigned to them, with strict adherence to timelines and property condition. This position will be...


  • Fort Worth, United States CityVet Full time

    Job DescriptionJob DescriptionHappy people. Healthy pets.At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and each of our employees play a vital role in creating the positive vibe felt at our offices. Starting a career at CityVet means growing in...


  • Fort Worth, United States CityVet Full time

    Happy people. Healthy pets.At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and each of our employees play a vital role in creating the positive vibe felt at our offices. Starting a career at CityVet means growing in a fun, people-first...


  • Fort Worth, United States CityVet Full time

    Job DescriptionJob DescriptionHappy people. Healthy pets.At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and each of our employees play a vital role in creating the positive vibe felt at our offices. Starting a career at CityVet means growing in...


  • Fort Worth, United States CityVet Full time

    Happy people. Healthy pets.At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and each of our employees play a vital role in creating the positive vibe felt at our offices. Starting a career at CityVet means growing in a fun, people-first...


  • Fort Oglethorpe, United States North Georgia EMC Full time

    Job DescriptionJob DescriptionSalary: Position:            Member Service SpecialistReports To:        Member Service SupervisorDepartment:     Member ServicesLocation:           Fort Oglethorpe (flexibility to travel to other offices as needed) Purpose:To accept and process membership applications; to assist with member inquiries or...


  • Fort Worth, United States CornerStone Staffing Full time

    CornerStone Staffing is currently recruiting for a Customer Service Specialist for a long term opportunity with a premier auto finance company in the North Fort Worth area. This is an excellent opportunity to "get your foot in the door" with a reputable company that offers amazing perks and benefits. Don't miss out on this opportunity! APPLY TODAY!!! Job...


  • Fort Worth, United States CornerStone Staffing Full time

    CornerStone Staffing is currently recruiting for a Customer Service Specialist for a long term opportunity with a premier auto finance company in the North Fort Worth area. This is an excellent opportunity to "get your foot in the door" with a reputable company that offers amazing perks and benefits. Don't miss out on this opportunity! APPLY TODAY!!! Job...


  • Fort Worth, United States CornerStone Staffing Full time

    Are you a Customer Service Specialist that is looking a long term career? We are currently recruiting for customer service professionals that understand the importance of top-tier service and want to push themselves to be the best! If this is you, APPLY NOW for the opportunity to join a well-known auto finance company where the sky is the limit! Job Title:...


  • Fort Worth, United States CornerStone Staffing Full time

    CornerStone Staffing is currently recruiting for a Customer Service Specialist for a long term opportunity with a premier auto finance company in the North Fort Worth area. This is an excellent opportunity to "get your foot in the door" with a reputable company that offers amazing perks and benefits. Don't miss out on this opportunity! APPLY TODAY!!! ...


  • Fort Worth, United States Booking with Brooke Full time

    Title: Remote Guest Service Specialist - Join Our Team and Elevate the Travel Experience About Us: Join our team of Remote Guest Service Specialists and embark on a rewarding journey in the travel industry. We specialize in providing exceptional guest service to travelers worldwide, and we're seeking passionate individuals like you to be part of our team. No...


  • Fort Worth, United States Booking with Brooke Full time

    Title: Remote Guest Service Specialist - Join Our Team and Elevate the Travel Experience About Us: Join our team of Remote Guest Service Specialists and embark on a rewarding journey in the travel industry. We specialize in providing exceptional guest service to travelers worldwide, and we're seeking passionate individuals like you to be part of our team. No...


  • Fort Worth, United States CornerStone Professional Placement Full time

    CornerStone Professional Placement is seeking a Member Services Officer based in Fort Worth for a highly regarded client in the livestock industry. As the Member Services Officer, you will be responsible for managing all membership services-related activities, including recording new membership and advising on membership, as well as other services, including...