Retail Store Manager
2 weeks ago
We are an independent retail Medical Equipment dealer. We have 5 locations and growing We are seeking a Retail Store Manager to join our team You will be responsible for overseeing and coordinating the activities one our locations.
Responsibilities:
- Supervise the store team to ensure an exceptional customer service experience for our patients
- Adjust daily schedule for shift personnel to ensure optimal efficiency
- Train and evaluate employees for personal customer service results
- Maintaining and creating a professional retail medical experience
- Resolve escalated customer complaints
- Ordering and stocking the store at optimal levels utilizing software provided
Qualifications:
- Exceptional customer service experience is mandatory
- Previous experience in retail, customer service, or other related fields
- Ability to thrive in a fast-paced environment
- Excellent written and communication skills
- Strong leadership qualities
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