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Quality Assurance Technician

4 months ago

Painesville, United States Stafast Products Inc. Full time
Job DescriptionJob Description

Quality Assurance Technician

Job Purpose: Ensure customer satisfaction by proactively addressing quality concerns, facilitating corrective actions, and fostering strong relationships with internal and external stakeholders.

Stafast Products Inc. is a growing fastener supplier with locations worldwide. Founded in 1958, Stafast continues to engineer products that meet or exceed their customers’ expectations.

Primary Responsibilities:

  • Lead the investigation and resolution of Sales-related Non-Conformance Reports (NCRs)
  • Collaborate with the customer service team to address customer issues related to product quality and compliance
  • Partner with the sales team to gather customer requirements and communicate them to the QA and Purchasing departments for vendor management
  • Complete Production Part Approval Processes (PPAPs)
  • Represent the QA department during customer visits, audits, and other relevant events
  • Analyze quality data to identify trends, develop solutions, and implement corrective actions
  • Work with the QA team to meet the internal and external needs of the company

Requires:

  • Quality Assurance experience working in a manufacturing or related industry, preferably with fasteners
  • Experience working directly with customers in a B2B environment
  • Strong problem-solving skills and the ability to prioritize competing demands
  • Excellent communication and interpersonal skills, with a focus on customer service
  • Strong Microsoft Office skills including Excel and SPC methods
  • Exceptional attention to detail and analytical skills
  • Ability to read and interpret basic drawings and specifications (dimension callouts, tolerances, etc.)
  • Experience with Quality Management Systems (ISO 9001)
  • Prefer bachelor degree or related training and experience; prefer 2-4 years related experience

Personal Attributes:

  • Approachable and positive attitude
  • Self-motivated and proactive
  • Strong team player with the ability to work independently
  • Passion for quality and continuous improvement

General:

· Maintain a safe and healthy work environment by following standards and procedures; complying with legal regulations.

· Update job knowledge by participating in educational opportunities; reading technical publications. Perform a variety of tasks with manual dexterity skills.

· Contribute to the team effort by accomplishing related results as needed, displaying a positive attitude, and communicating effectively.

Job Type: Full-time

Pay: $27.00 - $32.00 per hour

Expected hours: 40 per week

Benefits:

 

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

 

Company DescriptionStafast Products, headquartered in Cleveland, Ohio, has been leading the industrial fastener industry since 1958. Using the mission statement SERVE as the framework of the company, Stafast Products strives to surpass expectations, engineer tomorrow, be relentlessly customer-focused, and always provide excellence. Stafast Products combines superior customer service with innovative engineering capabilities that cater to specific fastener needs. Stafast has expanded to numerous locations across the U.S., Canada, Denmark, and China. Throughout these locations worldwide, Stafast offers an extensive line of cost-effective fasteners which include T-nuts, Propel nuts, Lock nuts, RTA assembly systems, custom-designed fasteners, and many more. Not only does Stafast Products encompass a small family company feel, provide an extensive line of fasteners, but encourages a challenging work environment where team members can reach their fullest potential. Additionally, Stafast offers an impressive benefits package that allows employees to build into their future. Applying the SERVE mission statement, each team member’s work ethic and customer-first mindset are imperative when exceeding customer expectations. At Stafast Products, we are a company that is committed to providing specific product customizations and quality services with the utmost integrity and efficiency. ISO 9001:2015Company DescriptionStafast Products, headquartered in Cleveland, Ohio, has been leading the industrial fastener industry since 1958. Using the mission statement SERVE as the framework of the company, Stafast Products strives to surpass expectations, engineer tomorrow, be relentlessly customer-focused, and always provide excellence. Stafast Products combines superior customer service with innovative engineering capabilities that cater to specific fastener needs. Stafast has expanded to numerous locations across the U.S., Canada, Denmark, and China. Throughout these locations worldwide, Stafast offers an extensive line of cost-effective fasteners which include T-nuts, Propel nuts, Lock nuts, RTA assembly systems, custom-designed fasteners, and many more. Not only does Stafast Products encompass a small family company feel, provide an extensive line of fasteners, but encourages a challenging work environment where team members can reach their fullest potential. Additionally, Stafast offers an impressive benefits package that allows employees to build into their future. Applying the SERVE mission statement, each team member’s work ethic and customer-first mindset are imperative when exceeding customer expectations. At Stafast Products, we are a company that is committed to providing specific product customizations and quality services with the utmost integrity and efficiency. ISO 9001:2015