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Shop Admin

3 months ago

Chicago, United States FleetPride Full time
Job DescriptionJob Description

Job Description

Shop Admin is a fast-paced position that provides accurate first-class assistance to Technicians and Service Advisors in person and by telephone. Must have strong verbal and writing skills with the ability to communicate fluently. Familiarity with the automotive/heavy-duty industry to accurately answer questions and satisfy all needs and requirements.

DUTIES & RESPONSIBILITIES

  • Order parts with local parts dealers and OEM Dealerships.
  • Have strong communication skills
  • Attend to all service technicians and service advisor's parts work orders
  • Provides clear and accurate estimated time of arrival and any additional information with regard to special-order parts
  • Ensures special orders are promptly received and notify internal and external customers accordingly
  • Secures return parts, properly tags and sorts parts, and promptly returns to source
  • Team-oriented with an energetic positive attitude skill but also be self-motivated to consistently deliver high quality service.
  • Maintains parts storage area in a clean and well-organized fashion

EDUCATION & TRAINING

  • High school diploma or GED required; post secondary education or coursework desired

KNOWLEDGE & EXPERIENCE

  • Parts-provisioning experience in automotive repair environment.
  • Strong computer and internet skills (multiple platforms)

SKILLS & ABILITIES

  • Unrestricted driver's license and clean driving record
  • Strong communication, presentation, and writing skills

Job Type: Full-time

Company DescriptionFormed in 1999, FleetPride is the largest distributor of truck and trailer parts in the independent heavy-duty aftermarket channel. FleetPride operates over 250 locations in 45 states and carries over 400 nationally-recognized brands. In addition, FleetPride offers in-house remanufactured products such as brake shoes and driveline components. Truck and trailer repair services are also offered at a number of locations under the FleetCare brand.Company DescriptionFormed in 1999, FleetPride is the largest distributor of truck and trailer parts in the independent heavy-duty aftermarket channel. FleetPride operates over 250 locations in 45 states and carries over 400 nationally-recognized brands. In addition, FleetPride offers in-house remanufactured products such as brake shoes and driveline components. Truck and trailer repair services are also offered at a number of locations under the FleetCare brand.