Tow Truck Dispatcher

4 weeks ago

Kyle, United States Quantum Towing & Recovery Llc Full time
Job DescriptionJob Description

Job Title: Tow Truck Dispatcher

Starting Pay: $15/hourly

Company: Quantum Towing and Recovery LLC

Location: Kyle, TX

Job: Full Time

Employment Type: W2 Employee

 

About Us: Quantum Towing and Recovery is a leading provider of towing and roadside assistance services in the greater central TX area.. We pride ourselves on our commitment to customer satisfaction and maintaining a reliable fleet of vehicles to serve our community's needs. As we continue to grow, we are seeking a dedicated Tow Truck Dispatcher to effectively communicate to drivers, customers and other tow yard personnel on all towing operations performed by our company.

Job Summary:

As a Dispatcher at Quantum Towing and Recovery, you'll play a crucial role in coordinating the movement of our tow truck drivers to efficiently respond to customer needs and execute assigned tasks. This dynamic position involves handling customer inquiries, entering service requests into our dispatching software, dispatching drivers, facilitating communication with customers, processing payments, releasing impounded property and vehicles, and maintaining accurate records.

General Accountabilities:

  • Answering phones and effectively communicating with customers to address their inquiries and service requests.
  • Entering all service calls and relevant information into our dispatching software system.
  • Dispatching tow truck drivers to specific work locations based on customer needs and predetermined job roles.
  • Communicating with customers and insurance companies regarding release documents, payments, and other related matters.
  • Receiving and processing credit card information as necessary for payments.
  • Releasing impounded property and vehicles in accordance with company procedures.
  • Maintaining accurate records of all dispatch activities as required.

Job Qualifications:

  • Experience: A minimum of a few months to one year of relevant experience in a similar role is preferred.
  • Subject to background check

Skills:

  • Excellent verbal and written communication skills.
  • Strong ability in active listening to understand customer needs and concerns.
  • Effective coordination skills to manage multiple tasks and dispatch drivers efficiently.
  • Proficiency in monitoring ongoing activities and adjusting plans as needed.
  • Active learning mindset to quickly grasp new processes and technologies.
  • Solid record-keeping abilities to maintain accurate documentation.
  • Strong problem-solving skills to address challenges effectively.
  • Effective time management skills to prioritize tasks and meet deadlines.

How to Apply: If you meet the qualifications and are interested in joining our team as a Tow Truck Dispatcher, please submit your resume highlighting your relevant experience and skills. We look forward to reviewing your application and potentially welcoming you to our Quantum Towing and Recovery team

Note: Only qualified candidates will be contacted for an interview: Quantum Towing and Recovery is an equal opportunity employer.

Company DescriptionSmall local growing family owned and operated towing company.Company DescriptionSmall local growing family owned and operated towing company.

  • Tow Truck Dispatcher

    2 months ago

    Kyle, United States Quantum Towing & Recovery Llc Full time

    Job DescriptionJob DescriptionJob Title: Tow Truck DispatcherStarting Pay: $15/hourlyCompany: Quantum Towing and Recovery LLCLocation: Kyle, TXJob: Full TimeEmployment Type: W2 Employee About Us: Quantum Towing and Recovery is a leading provider of towing and roadside assistance services in the greater central TX area.. We pride ourselves on our commitment...

  • Heavy Tow Truck Operator

    3 weeks ago

    Kyle, United States Quantum Towing & Recovery LLC Full time

    **Job Title: Heavy Tow Truck Operator** **Company: Quantum Towing and Recovery** **Location: Kyle, TX** *** **Starting Pay: $1500 guaranteed based on experience** **About Us**: Quantum Towing and Recovery is a leading provider of towing and roadside assistance services in the greater central TX area. We pride ourselves on our commitment to customer...

  • Heavy Tow Truck Operator

    1 month ago

    Kyle, United States Quantum Towing & Recovery Llc Full time

    Job DescriptionJob DescriptionJob Title: Heavy Tow Truck OperatorCompany: Quantum Towing and RecoveryLocation: Kyle, TXJob Type: Full-timeStarting Pay: $1500 guaranteed based on experience About Us: Quantum Towing and Recovery is a leading provider of towing and roadside assistance services in the greater central TX area. We pride ourselves on our...

  • Heavy Tow Truck Operator

    4 weeks ago

    Kyle, United States Quantum Towing & Recovery Llc Full time

    Job DescriptionJob DescriptionJob Title: Heavy Tow Truck OperatorCompany: Quantum Towing and RecoveryLocation: Kyle, TXJob Type: Full-timeStarting Pay: $1500 guaranteed based on experience About Us: Quantum Towing and Recovery is a leading provider of towing and roadside assistance services in the greater central TX area. We pride ourselves on our...

  • CDL Delivery Driver

    3 weeks ago

    Kyle, United States American Metals Supply, Inc. Full time

    American Metals Supply is proud to be an employee-first company! In 2021 we became a Certified Evergreen company and we have been named a Top Workplace by the St. Louis Post-Dispatch two years in a row! We work to recognize talent and collaborate with you to design your career. No one is ever "just a truck driver" at American Metals Supply. If you are...

  • Local Non CDL Delivery Drivers Needed

    4 weeks ago

    Kyle, United States White Line Systems Full time

    This full-time driving position consists of delivering palletized freight to various dealerships and stores in the region using a 26ft box truck with a lift gate. Basic Duties:Proper use of Electronic Logging Device (ELD), including pre and post trip inspections.Providing safe, on-time deliveries to our customers.Scanning freight with provided scanners,...

  • FedEx Delivery Driver

    1 month ago

    Kyle, United States Bright Flag Recruiting Full time

    Job DescriptionJob DescriptionClick to Watch VideoFedEx Ground is now hiring Part Time and Full Time FedEx Non-CDL Delivery Drivers.Pay:Starting at $180/dayBenefits:Paid weekly!Bonus opportunities after 6 months of employment1 week of PTO after 1 year of employmentPaid training ($180/day)Company provided uniformsDrivers will be operating out of the Kyle...

  • FedEx Delivery Driver

    4 weeks ago

    Kyle, United States Bright Flag Recruiting Full time

    Job DescriptionJob DescriptionClick to Watch VideoFedEx Ground is now hiring Part Time and Full Time FedEx Non-CDL Delivery Drivers.Pay:Starting at $180/dayBenefits:Paid weekly!Bonus opportunities after 6 months of employment1 week of PTO after 1 year of employmentPaid training ($180/day)Company provided uniformsDrivers will be operating out of the Kyle...

  • Mobile Fleet Fueling Driver

    2 weeks ago

    Kyle, United States Shell TapUp Full time

    **Company Overview**: Shell TapUp is the only branded mobile fueling solution backed by the power of Shell, providing delivery of high-quality fuels direct from our vehicles to fleets, machinery, and tanks. With fleets always on the move, fleet managers can avoid wasting time with trips to the gas station, and leave the fueling to us. Headquartered in...

  • Local Non CDL Delivery Drivers Needed

    4 weeks ago

    Kyle, TX, United States White Line Systems Full time

    This full-time driving position consists of delivering palletized freight to various dealerships and stores in the region using a 26ft box truck with a lift gate. Basic Duties:Proper use of Electronic Logging Device (ELD), including pre and post trip inspections.Providing safe, on-time deliveries to our customers.Scanning freight with provided scanners,...