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Front Desk Representative
3 weeks ago
Front Desk Representative
We are looking for a motivated and responsible individual with experience in the customer services and front desk.
If you are looking for a sensational career opportunity with a company with growth potential, apply today for immediate consideration
The company is proud to offer those who lead with us competitive salaries and benefits such as Paid Time Off, Health, Dental, Vision, and Life Insurance.
Essential Functions:
- Acts as Liaison between external providers to process referrals for behavioral health services.
- Schedule clients for services with the behavioral health providers.
- Review insurance eligibility for all new and existing clients and inform behavioral health providers of any funding changes with their clients.
- Create profiles on the Electronic Health Record for all new clients.
- Educate new clients on Agency/Program services and guidelines and assist them with intake documentation.
- Greet and assist clients upon arrival at the office.
- Conduct the Intake/Admission by verifying insurance eligibility and coverage and establishing electronic record.
- Collects and enters client’s intake information into the appropriate medical service software system.
- Records and updates financial information; such as changes of insurance or insurance co-pay changes.
- Calls patients to remind them of upcoming psychiatric appointments.
- Coordinates appointments for services.
EDUCATION AND/OR EXPERIENCE: HS Diploma or GED required.1 to 2 years of Doctor Office or Hospital Registration or related experience.
Language:
- English & Spanish (Preferred)
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