Housing Counselor

3 weeks ago

Hampton, United States Hampton Roads Community Action Program Full time
Job DescriptionJob Description

Housing Counselor

Purpose of Position: To ensure consistency in the quality of homeownership and foreclosure intervention counseling efforts.

Supervisor: Senior Housing Counselor

Qualifications:

  • Requires a designation as a Certified Housing Counselor. H.E.C.M. Certification a plus.
  • Knowledge of HUD Housing programs, and programs within the local community.
  • Knowledge of computer programs and software applications.
  • Bi-Lingual a plus. • Applicant must be highly motivated to contribute to the communities we serve.
  • Must possess and maintain a valid Virginia driver’s license.
  • Acceptable criminal background check.

Duties:

  • Provide personalized counseling in areas such as reverse mortgage, foreclosure prevention, credit, budgeting, and delinquency.
  • Maintain listings of available housing resources and provides placement assistants, referral and guidance for intake clients.
  • Collect and maintain specific information from clients in accordance with laws and governing organizations.
  • Ensure program activities, files, data, and reporting processes meet or exceed HUD housing counseling and National Industry Standards.
  • Teach and facilitate periodic First-time Homeownership classes.
  • Educate perspective borrowers in the home buying and financing process
  • Provide follow up support as necessary to alleviate homeowner default
  • Perform other duties as assigned.

Abilities:

  • Possess a strong knowledge in the area of money management, home buying process, mortgage financing, fair housing, community involvement, H.E.C.M., and refinancing.
  • Ability to advise borrowers about varied loan products.
  • Exhibit professional communication and organization skill set, including, listening skills, customer service, cultural competency and time management.
  • Ability to effectively complete a needs assessment and develop a written action plan.
  • Ability to provide timely crisis counseling to families in need.
  • Maintain client privacy and confidentiality.
  • Ability to prioritize assigned tasks.
  • Ability to critically and creatively think.

The Hampton Roads Community Action Program is an Equal Opportunity Employer

Company DescriptionHampton Roads Community Action Program (HRCAP) is a nonprofit community action agency that has been serving residents of southeastern Virginia for over 50 years. As an award-winning organization, we have been a pivotal contributor to the economic stability of individuals, families and the community here in Hampton Roads. Hampton Roads Community Action Program (HRCAP) is a regional organization with a steadfast commitment to improve the quality of life through programs in education, training, work experience, emergency services, housing counseling, and many other proven strategies. We have been at the forefront of attacking the root causes of poverty towards the goal of elimination. As a result, many families have broken the chains of poverty and are now equipped for successCompany DescriptionHampton Roads Community Action Program (HRCAP) is a nonprofit community action agency that has been serving residents of southeastern Virginia for over 50 years. As an award-winning organization, we have been a pivotal contributor to the economic stability of individuals, families and the community here in Hampton Roads. Hampton Roads Community Action Program (HRCAP) is a regional organization with a steadfast commitment to improve the quality of life through programs in education, training, work experience, emergency services, housing counseling, and many other proven strategies. We have been at the forefront of attacking the root causes of poverty towards the goal of elimination. As a result, many families have broken the chains of poverty and are now equipped for success

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