HRIS and Payroll Administrator

Shanty Creek Resorts is committed to providing our guests a unique Up North experience. Our friendly, caring staff welcomes guests with exceptional service and old-fashioned hospitality. We believe honest, long-lasting relationships with our guests, employees, neighbors, and our surrounding environment allow us to grow our business.

Position Summary:

The HRIS and Payroll Administrator is responsible for managing and maintaining the Human Resource Information System (HRIS) (WorkforceNow/ADP) and overseeing payroll processing for Shanty Creek Resort. This role ensures the accurate and timely execution of payroll functions, compliance with employment laws, and effective use of HR technology systems.

Position Duties/Responsibilities:

HRIS Management:

• Administer and maintain the HRIS, including data entry, system updates, and troubleshooting.
• Develop and run reports from the HRIS to support HR and management decision-making.
• Ensure the integrity and confidentiality of employee data.
• Collaborate with IT to resolve system issues and implement system upgrades or enhancements.
• Train HR staff and other users on HRIS functionalities and best practices.

Payroll Administration:

• Process bi-weekly/monthly payrolls, including salary calculations, deductions, and benefits.
• Verify and reconcile payroll data to ensure accuracy.
• Handle payroll-related inquiries and resolve any discrepancies.
• Ensure compliance with federal, state, and local payroll regulations.
• Prepare and submit payroll tax reports and year-end tax documents (e.g., W-2s, 1099s).

Compliance and Reporting:

• Stay updated on changes in employment laws and payroll regulations to ensure compliance.
• Prepare and maintain records for audits and compliance reviews.
• Assist in the preparation of reports for internal and external stakeholders

Benefits Administration:

• Assist with the administration of employee benefits programs, including health insurance, retirement plans, and other perks.
• Handle enrollments, changes, and terminations of benefits.
• Coordinate with benefits providers to resolve issues and ensure accurate processing.

Employee Support:

• Provide excellent customer service to employees regarding HRIS and payroll-related queries.
• Conduct payroll orientation for new hires and ensure they understand the payroll system and procedures.

Process Improvement:

• Continuously evaluate and improve payroll and HRIS processes to enhance efficiency and accuracy.
• Identify opportunities for automation and process streamlining.

Other Duties as Assigned

Guest Service/Conduct:

Personal and professional accountability is an important aspect of employment with Shanty Creek Resorts. To that end, all Shanty Creek employees are required to adhere to Resort policies and standards of conduct while providing our guests with the highest level of service possible. No matter their position, all members of our staff may have opportunities to interact with our guests on a daily basis, therefore all employees must:

• Meet, on a daily basis, the personal appearance and uniform standards as identified by the Shanty Creek Resorts Employee Handbook.
• Utilize all tools provided to ensure that prompt and correct service and information is being given to our guests.
• Conduct themselves in a professional manner at all times, maintaining the highest standards of guest service in their interactions with fellow employees, vendors, and most importantly our guests.
• This position requires extensive guest contact and decisions that directly affect the experience of Shanty Creek Resorts’ group clients. Adherence to the Resorts’ standards of service is critical to the success of the incumbent.

Professional Experience:

2+ years of experience in HRIS management and payroll administration, preferably in a resort or hospitality setting.

Education:

High School Diploma Required

Bachelor’s degree in Human Resources, Business Administration, Accounting, or a related field preferred.

Required Skills:

• Proficiency with HRIS software (e.g., ADP, Workday Strongly Preferred).
• Strong understanding of payroll processing, tax laws, and compliance requirements.
• Excellent organizational and problem-solving skills.
• Strong attention to detail and accuracy.

Ability to handle sensitive information with confidentiality.