Estimator-Manufacturing Support

1 week ago

Gaston County, United States Sherrill Contract Manufacturing, Inc. Full time
Job DescriptionJob Description

 

Estimator/Account Manager

You will be responsible for maintaining and developing long-term relationships with your assigned customers. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our products and services according to customer requirements.

 

Responsibilities

  • Operate as the lead point of contact for any and all matters specific to your customers. Get answers for customers regarding the company, capabilities and answers for co-workers regarding customer information.·
  • Work and ensure that the estimates support profitability goals.
  • Create routers and bills of material as needed for quotes and update, if needed, when work awarded.
  • Reverse engineer quote requests as required.
  • Work with purchasing personnel or personally procure (within procurement policy) materials to support the production process.
  • Work with production and/or engineering support to help get parts/products made in a timely manner.
  • Follow-up on the timely and successful delivery of our products and services according to customer needs and objectives. Alert co-workers and management if the company is falling behind on commitments.
  • Communicate clearly the progress of monthly/quarterly goals and initiatives to internal and external stakeholders as needed.
  • Track key account metrics.
  • Assist with high severity requests or issue escalations as needed.
  • Pitch in as needed and perform duties normally outside the scope of your job to support short term needs within the company.

Requirements

  • Proven account management or other relevant experience.
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.
  • Good personal computer skills including spreadsheets and word processors.
  • 20% local and/or regional travel. No overnight requirements.
  • Proven ability to manage multiple projects at a time while paying strict attention to detail.
  • Excellent listening skills
  • Excellent verbal and written communications skills.
  • Solid user of Microsoft Office applications.
  • 2 or 4-year degree or equivalent experience.

 

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