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Automotive Service Writer

4 months ago

Yakima, United States Yakima Automotive INC Full time
Job DescriptionJob Description

GREET CUSTOMERS WITH EXCEPTIONAL CUSTOMER SERVICE.

TRANSLATE CUSTOMER CONCERNS TO TECHNICIAN FOR REPAIR.

ORDER NECESSARY PARTS FROM SUPPLIERS AND CHECK THE PARTS IN AT TIME OF ARRIVAL.

ENSURE THAT REPAIR WORK IS COMPLETED TO COMPANY QUALITY STANDARDS.

HANDLE AND RESOLVE CUSTOMER COMPLAINTS REGARDING SERVICES.

MAINTAIN CUSTOMER RECORDS AND ENTER DATA INTO COMPUTER DATABASE.