Medical Receptionist

3 weeks ago

Albuquerque, United States Chrysalis Psychiatry Full time
Job DescriptionJob Description

Chrysalis Psychiatry is a growing outpatient mental health practice in Albuquerque, New Mexico. We offer a variety of mental health services including medication management and interventional treatments for PTSD, depression, and other mental illnesses. We are looking a for hard working and empathetic individual to join our team as a medical receptionist. The medical receptionist plays a crucial role in ensuring seamless operations and meaningful patient experiences. If you are passionate about mental health, possess excellent communication skills, and thrive in a fast-paced environment, we invite you to apply.

Medical Receptionist Job Responsibilities:

  • Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
  • Welcomes patients and visitors in person or on the telephone.
  • Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
  • Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
  • Ensures availability of treatment information by filing and retrieving patient records.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Obtains revenue by recording and updating financial information, recording and collecting patient charges, and filing, collecting, and expediting third-party claims.
  • Helps patients in distress by responding to emergencies.
  • Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
  • Maintains operations by following policies and procedures, reporting needed changes.
  • Contributes to team effort by accomplishing related results as needed.

Hours are Monday - Friday 9am - 6pm

Company DescriptionWe are a growing behavioral health practice offering cutting edge treatments for mental health with a focus on treatment resistant depression and PTSD. We strive to provide compassionate care and a safe place for patients to heal.Company DescriptionWe are a growing behavioral health practice offering cutting edge treatments for mental health with a focus on treatment resistant depression and PTSD. We strive to provide compassionate care and a safe place for patients to heal.

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