Customer Relations Representative

4 weeks ago


Rancho Cucamonga, United States Defiant Law Full time
Job DescriptionJob Description

Are you passionate about providing exceptional customer experiences? Do you thrive on building relationships and exceeding expectations? If you're a natural communicator with a genuine enthusiasm for helping others, we want you to join our team as a Customer Relations Representative at Defiant Law

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Resolve Customer issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Loan Processor experience
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

We are seeking a fluent bilingual individual proficient in formal Spanish.

Company DescriptionSo, why Defiant Law? To be Defiant, is to confront, resist, disagree, challenge, speak out against and defy the odds that life has stacked against you and yet be bold enough to confront the situation with assured power of resistance. At this firm, we have been doing just that for in our own lives and it is a joy and an honor to be able to do that for you.Company DescriptionSo, why Defiant Law? To be Defiant, is to confront, resist, disagree, challenge, speak out against and defy the odds that life has stacked against you and yet be bold enough to confront the situation with assured power of resistance. At this firm, we have been doing just that for in our own lives and it is a joy and an honor to be able to do that for you.

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