Shelter Coordinator

1 week ago


Georgetown, United States The Springboard Collaborative Full time
Job DescriptionJob Description

Evening and Week End Shelter Coordinator Shifts are available for the Springboard Village Interim Housing Program.

In a Low Barrier Navigation Center (LBNC) operating around the clock, staff positions are critical for ensuring the safety and well-being of participants. Their duties can be quite extensive and varied, encompassing aspects of safety, wellness, crisis intervention, and rule enforcement: 

  1. Safety for Participants: 

  • Regularly monitor the center environment to ensure it is safe and secure. 

  • Implement and enforce safety protocols and procedures. 

  • Address any hazards or maintenance issues promptly to prevent accidents or injuries. 

  • Manage access control to the facility, ensuring only authorized individuals enter. 

  1. Wellness Checks: 

  • Conduct regular wellness checks on participants, especially those with known health issues or vulnerabilities. 

  • Be alert to signs of distress, illness, or other needs among participants. 

  • Facilitate access to medical care or social services as required. 

  • Monitoring outside areas in a variety of weather conditions is required.  

  1. Conflict Intervention: 

  • Mediate conflicts between participants to prevent escalation. 

  • Employ de-escalation techniques and conflict resolution strategies. 

  • Call for external assistance (e.g., police, crisis intervention teams) if necessary. 

  1. Handling Medical Emergencies: 

  • Respond quickly to medical emergencies within the center. 

  • Provide first aid and basic life support until medical professionals arrive. 

  • Have knowledge of emergency procedures and local emergency contacts. 

  1. Drug-Related Overdose Interventions: 

  • Recognize signs of drug overdose and respond appropriately. 

  • Administer naloxone or other emergency treatments if trained and authorized. 

  • Coordinate with emergency medical services for immediate intervention. 

  1. Enforcement of No Substance Use Rule: 

  • Monitor for signs of substance use within the facility. 

  • Enforce rules regarding no substance use on-site consistently and fairly. 

  • Provide information and referrals to substance abuse treatment programs as needed. 

  1. Additional Duties: 

  • Assist in the intake and orientation of new participants. 

  • Maintain records of participant interactions, incidents, and needs. 

  • Collaborate with other staff and external agencies for participant support services. 

  • Facilitate activities or programs aimed at skill-building, recreation, or relaxation. 

  • Engage in ongoing training related to homelessness, mental health, substance abuse, and crisis intervention. 

  • Requires the ability to climb stairs and must be able to walk on uneven surfaces 

Given the nature of a Low Barrier Navigation Center, staff members need to be adaptable, compassionate, and skilled in handling a variety of challenging situations. They play a pivotal role in creating a safe, supportive environment that respects the dignity and needs of all participants. 

Company DescriptionThe Springboard Collaborative (TSC) is a non-profit 501(c)(3) organization with a mission to secure housing for Delawareans most in need.

Our vision is All Housed | Vibrant Lives. We believe that housing is a human right. We are working towards sustainable housing developments that ensure residents in our communities can remain housed, have a supportive environment, and access resources that foster a sense of community, well-being, and financial security.Company DescriptionThe Springboard Collaborative (TSC) is a non-profit 501(c)(3) organization with a mission to secure housing for Delawareans most in need.\r
\r
Our vision is All Housed | Vibrant Lives. We believe that housing is a human right. We are working towards sustainable housing developments that ensure residents in our communities can remain housed, have a supportive environment, and access resources that foster a sense of community, well-being, and financial security.