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Contents Restoration Technician
3 months ago
OB SUMMARY: Under the direction of the Project Manager and/or crew lead, performs pack out of customers on site and cleaning of items requiring restoration at the warehouse. Ensures all items are properly handled, packed, inventoried and cleaned to Blue Kangaroo Packoutz standards. Ability to travel up to 25% of the time. The position is primarily Monday through Friday, but could involve occasional weekends either as overtime pay, or with flex time.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Oversee and participate in the inventory, packing and staging of customer items on-site.
Plans for resupply as needed so that those supplies arrive with no interruption in production.
Responsible for packing items into the company truck.
Drives the company truck or company vehicle, as necessary, to transport items or workers to the work site.
Ensures that customer’s items are dealt with in a professional and respectful manner.
Ensures that the customer’s property is safe guarded and that the work site is left each day in a neat, and clean manner.
Documents and reports any damage to customer items to the Project Manager and/or crew lead immediately.
Ensures all policies and procedures regarding inventorying and tracking items from site into vaults are followed.
Responsible for ensuring all safety precautions as recommended by the Project Manager, and Restoration Company are followed.
Reports any safety concerns or equipment requiring maintenance to Project Manager and/or crew lead.
Reports any concerns regarding safety or crew performance to the Project Manager as soon as safe to do so.
Participate in cleaning and restoration of customer items when at the warehouse.
Utilizes checklists to ensure that the truck is properly stocked before going to a job, and that it passes pre-trip checks/inspection.
Apply corporate values.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, ability and/or physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to pass thorough background check.
Education/Certification/Licensure: High School diploma or equivalent. Valid Oklahoma Drivers License
Experience: Prior experience in restoration and customer service preferred, but not required.
Knowledge/Skills/Abilities: Proficient in OSHA regulations or ability to complete OSHA training. Ability to lift and carry heavy objects up to 75 lbs. Basic understanding and knowledge of computers and understanding of use of smartphones. Demonstrated ability in problem analysis and problem resolution. Strong decision making and negotiating skills. Ability to effectively communicate verbally and in writing. Proficient in English. Strong customer focused orientation with excellent interpersonal communication skills. Detail oriented with excellent organizational skills. Flexible and willing to perform other tasks as assigned. A positive attitude and pleasant personality with a desire to help people.
Blue Kangaroo PACKOUTZ is a comprehensive contents cleaning and restoration company. We’re focused on utilizing industry best practices for the handling of personal and business assets. Our work is so important because we’re restoring what people value most. Clients seek out Blue Kangaroo PACKOUTZ after fire, water, mold, or other damage—it’s a very sensitive situation they’re facing, so we work hard to make the restoration process seamless and stress-free.Company DescriptionWhat We Do \r
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Blue Kangaroo PACKOUTZ is a comprehensive contents cleaning and restoration company. We’re focused on utilizing industry best practices for the handling of personal and business assets. Our work is so important because we’re restoring what people value most. Clients seek out Blue Kangaroo PACKOUTZ after fire, water, mold, or other damage—it’s a very sensitive situation they’re facing, so we work hard to make the restoration process seamless and stress-free.