MELL - Fleet Assistant

Fleet Assistant

• The Fleet Assistant is required to drive and execute routes during the week.
• Track and resolve issues escalated by Drivers, Lead Drivers and Dispatchers concerning fleet and inform the Owners if the issue will result in a financial or business impact immediately.
• Handle daily fleet escalations to ensure all vehicles are in proper working order and safe for driving.
• Assist with coordinating vehicle repair pickups and drop-offs
• Complete vehicle maintenance logs for accuracy and completion
• Oversee coordination and management of daily vehicle cleanliness by lead drivers and/or 3rd party cleaning company.
• Coordinate and outsource deep cleaning of vehicles.
• Help to administer vehicle intake process.
• Provide guidance and support to the Dispatchers and Lead Drivers concerning fleet.
• Replenish items in vehicles, such as hand sanitizer, wipes and rain bags.
• Ensure new vehicle damage is recorded on the master vehicle damage log.
• Escalate to Operations Lead the Drivers who caused vehicle damage according to the Vehicle Damage Policy.
• Ensure all vehicle and pouch audit sheets are replaced in binders once full.
• Audit each vehicle weekly for vehicle damage. Record all identified damage and escalate to the Ops Lead for further action. Ensure master audit sheets reflect the newly identified damage.
• Conduct vehicle safety audits, inspecting tire tread, and psi.
• Resolve missing items from vehicles escalated by Drivers such as missing hand trucks, phone cradles, etc