RN Case Manager

4 weeks ago

Oconomowoc, United States Lake Area Free Clinic Inc Full time
Job DescriptionJob Description

 

 

 

JOB SUMMARY   The Case Manager will embrace the LAFC Mission and assure patients’ medical needs are addressed and care is coordinated in a timely manner using available resources.  The Case Manager will be a resource to the volunteer Providers and RNs, participate in clinics, provide case management and address patients’ concerns during clinic business hours.

 JOB ACCOUNTABILITIES  The following are essential job accountabilities:

Chart Review

  • Review Provider's notes, assuring discharge instructions include all intended scripts, diagnostics, referrals, etc. as ordered.  If necessary, contact patient for clarificationReconcile, update and rewrite medication/problem list for clarification
  • Fax documents to scheduling, pre-op, as indicated, voucher logs to be updated and faxed to appropriate facility.
  • Oversee volunteer staff performing chart review.

Case Management

  • On a daily basis, obtain results from diagnostic labs, imaging and referrals and identify those requiring immediate intervention.
  • Contact appropriate medical provider with abnormal diagnostics for orders and relay information and instructions to patient as needed.
  • Obtain appropriate records and follow up on recommendations from Emergency Department and specialty referrals.
  • Arrange, schedule and follow referrals according to resources available while maintaining a working relationship with referral network.
  • Contact patients for follow up related to emergency department referrals or missed appointments. Explore and develop additional referral resources when necessary.

Phone Triage

  • Address all patient medical concerns outside of scheduled clinic hours.
  • Provide direction to patient medical concerns and direct them to the appropriate resource either within or outside of clinic.

 Other Duties

  • Work closely with Clinic Manager and Clinic Coordinator to oversee clinics and function as a resource for providers, volunteers and patients. 
  • Participate on Clinical Operations committee and quality initiatives.
  • Other duties as assigned.

 REQUIRED SKILLS

·         Ability to work independently

·         Exceptional communication and interpersonal skills

·         Bilingual in English and Spanish

·         Abe to work with a diverse team of volunteers

·         Basic computer skills

·         Able to prioritize and manage several tasks simultaneously

 EDUCATION / EXPERIENCE

 Required licensure:  Registered Nurse in WI

                                                         

Preferred Experience: 

·         Five years nursing experience

 

Company DescriptionNonprofit offering free medical care and reduced fee dental care to those with limited access to services.Company DescriptionNonprofit offering free medical care and reduced fee dental care to those with limited access to services.

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