Salesforce CRM Administrator

4 weeks ago

Louisville, United States Churchill Downs Racetrack LLC Full time
Job DescriptionJob Description

Position Overview:

This person will play a pivotal role in expanding our CRM by enabling data-driven insights to enhance the guest experience. Day to day, this role will interface with our internal customers to build solutions, report critical needs and feature requests to the development team, assist in training end users, and manage the userbase. Duties will also include building reports, as needed, and administering database content to assure data hygiene. Secondary aspects of this role include assisting in light development of the UI and working closely with the backend development team to deliver a feature rich application for the company.

Responsibilities:

As a Salesforce CRM Administrator, your responsibilities will include:

  • Learn and deeply understand our organization’s business processes and workflows.
  • Design and develop scalable, high-quality solutions that meet the diverse needs of our stakeholders.
  • Ensure that process workflows, solution architecture, design, and code are well-documented for future reference.
  • Collaborate closely with various departments, including Sales, Marketing, and Business teams, to align solutions with business objectives.
  • Work within established procedures and tools to develop, test, code review, implement, and maintain application software.
  • Help build the skills of other teammates through peer mentorship and knowledge sharing.
  • Lead discovery meetings and requirements sessions to identify business needs.
  • Facilitate solution design and architecture sessions with Subject Matter Experts (SMEs).
  • Manage the delivery of projects from design to deployment, ensuring timely completion.

Minimum Qualifications:

  • BS in Computer Engineering, Computer Science, or related fields.
  • Excellent written and oral communication skills.
  • Strong analytical and problem-solving abilities.
  • Exceptional time management and organizational skills.
  • Ability to work independently and as part of a team.
  • Capable of handling concurrent assignments with multiple clients.
  • 5+ years of experience in Salesforce CRM Administration, Lightening Experience.
  • 1+ year of experience in software development with Java or C#.
  • 1+ year of database development and strong SQL experience.
  • Current Salesforce Administration Certificate.

Preferred Qualifications:

  • Current Marketing Cloud Developer Certificate.
  • Experience with Ticketmaster’s Archtics.
  • Strong customer-focused mindset.
  • Experience with marketing automation platforms/tools.
  • Proactive initiator and highly detail oriented.
  • Ability to develop reliable and scalable structures with loosely defined requirements and high degrees of freedom.
  • Knowledge of ticketing and marketing principles.
  • Experience with JavaScript platforms, NodeJS, and Angular preferred.
  • Experience with Agile project management and product release lifecycle.

  • Salesforce CRM Administrator

    2 weeks ago

    Louisville, United States Churchill Downs Racetrack LLC Full time

    Job DescriptionJob DescriptionPosition Overview:This person will play a pivotal role in expanding our CRM by enabling data-driven insights to enhance the guest experience. Day to day, this role will interface with our internal customers to build solutions, report critical needs and feature requests to the development team, assist in training end users, and...

  • CRM Administrator

    1 day ago

    Louisville, Kentucky, United States HCA Healthcare Full time

    Description IntroductionAre you passionate about delivering superior work outcomes? At Galen College of Nursing, we are committed to a single purpose: offering excellence in nursing education. Our staff and administration live out our vision We change the life of one to care for the lives of many. Jump-start your career as a CRM Administrator today with...

  • CRM Administrator

    18 hours ago

    Louisville, United States Galen College of Nursing Full time

    Description Introduction Are you passionate about delivering superior work outcomes? At Galen College of Nursing, we are committed to a single purpose: offering excellence in nursing education. Our staff and administration live out our vision! We change the life of one to care for the lives of many. Jump-start your career as a CRM Administrator today with...

  • CRM Administrator

    48 minutes ago

    Louisville, United States HCA Healthcare Full time

    Description IntroductionAre you passionate about delivering superior work outcomes? At Galen College of Nursing, we are committed to a single purpose: offering excellence in nursing education. Our staff and administration live out our vision! We change the life of one to care for the lives of many. Jump-start your career as a CRM Administrator today with...

  • Account Manager

    3 weeks ago

    Louisville, United States City Wide Facility Solutions Full time

    We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Managers role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Account management responsibilities include developing strong relationships with customers,...

  • Account Manager

    1 month ago

    Louisville, United States City Wide Facility Solutions Full time

    We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Account management responsibilities include developing strong relationships with customers,...

  • Account Manager

    1 month ago

    Louisville, United States City Wide Facility Solutions Full time

    We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Account management responsibilities include developing strong relationships with customers,...

  • Account Manager

    4 weeks ago

    Louisville, United States City Wide Facility Solutions Full time

    Job DescriptionJob DescriptionWe are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Account management responsibilities include developing strong...

  • Sales & Marketing Coordinator

    3 weeks ago

    Louisville, United States Zing Recruiting Full time

    Job DescriptionJob DescriptionBrand new opportunity for a Sales & Marketing Coordinator, supporting a manufacturing company in Louisville, KY! The Sales & Marketing Coordinator has a pivotal role and will support the company’s marketing initiatives in various ways. This position will also provide support to the sales operations team through reporting,...

  • Client Services Associate

    2 weeks ago

    Louisville, United States Vaco Full time

    Vaco has partnered with a company seeking a proactive and client-focused individual to join their dynamic team as a Client Services Associate in the wealth management industry. The Client Services Associate will play a pivotal role in ensuring exceptional service delivered to esteemed clients. This position offers an excellent opportunity for growth and...

  • Sales Consultant

    1 week ago

    Louisville, United States tapwage Full time

    Overview Consult with America's businesses, leveraging Paychex key referral channels and partnerships to educate stakeholders on our services, and provide consultative solutions to increase market share and drive revenue. Responsibilities - Achieve unit and revenue expectations. - Create, manage, and advance accounts, leads, and opportunities in...

  • Call Center Guest Services Agent

    1 week ago

    Louisville, United States Churchill Downs Incorporated Full time

    ** Call Center Guest Services Agent (Seasonal)** **Job Category****:** Customer Service **Requisition Number****:** CALLC006705 Showing 1 location **Job Details** **Description** ESSENTIAL FUNCTIONS * Present a guest-focused and enthusiastic attitude toward resolving guest issues and answering questions. * Answer and log phone calls, assist guests with...

  • Account Manager

    4 weeks ago

    Louisville, Kentucky, United States City Wide Facility Solutions Full time

    We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Account management responsibilities include developing strong relationships with customers,...

  • Sales Consultant

    2 weeks ago

    Louisville, Kentucky, United States tapwage Full time

    OverviewConsult with America's businesses, leveraging Paychex key referral channels and partnerships to educate stakeholders on our services, and provide consultative solutions to increase market share and drive revenue.Responsibilities Achieve unit and revenue expectations. Create, manage, and advance accounts, leads, and opportunities in company's CRM...

  • Community Medical Liaison

    2 weeks ago

    Louisville, KY, United States Sales Partnerships Full time

    Sales Partnerships is the most-awarded B2B field sales and marketing outsourcing organization in North America. We partner with respected brands to identify their highest-value opportunities, address their most critical market challenges, and accelerate revenue. Our customized approach combines CRM, GIS, big data analytics, and customer data with tightly...

  • Community Liaison

    6 days ago

    Louisville, United States Sales Partnerships Full time

    Sales Partnerships is the most-awarded B2B field sales and marketing outsourcing organization in North America. We partner with respected brands to identify their highest-value opportunities, address their most critical market challenges, and accelerate revenue. Our customized approach combines CRM, GIS, big data analytics, and customer data with tightly...

  • Community Liaison

    2 weeks ago

    Louisville, United States Sales Partnerships Full time

    Sales Partnerships is the most-awarded B2B field sales and marketing outsourcing organization in North America. We partner with respected brands to identify their highest-value opportunities, address their most critical market challenges, and accelerate revenue. Our customized approach combines CRM, GIS, big data analytics, and customer data with tightly...

  • Community Liaison

    1 week ago

    Louisville, United States Sales Partnerships Full time

    Sales Partnerships is the most-awarded B2B field sales and marketing outsourcing organization in North America. We partner with respected brands to identify their highest-value opportunities, address their most critical market challenges, and accelerate revenue. Our customized approach combines CRM, GIS, big data analytics, and customer data with tightly...

  • National Sales Manager

    1 month ago

    Louisville, Kentucky, United States Pentair Management Company Full time

    Job Description:At Pentair, you will work along-side passionate problem-solvers who are committed to the future of our planet. We put our purpose into practice, inspiring people to move, improve and enjoy life's essential resources for happier, healthier lives. From our residential and business water solutions to our sustainable innovations and applications,...

  • Wealth Management Client Service Specialist

    3 weeks ago

    Louisville, United States The Glenview Trust Company Full time

    Job DescriptionJob DescriptionTHE GLENVIEW TRUST COMPANYWealth Management Client Service SpecialistBASIC FUNCTIONThe Wealth Management Client Service Specialist provides administrative support to the Trust Principals, including calendar management, organization and prioritization of documents and files, and coordination of meetings and conference calls, as...