Residential Supervisor

2 weeks ago

Springfield, United States Northeast Center for Youth & Families, Inc. (NCYF) Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Tuition assistance
  • Vision insurance

Northeast Center for Youth & Families, Inc. (NCYF) is looking for responsible, detail-oriented Residential Supervisors to assist in managing the day-to-day functioning of our youth therapeutic group homes.

NCYF Residential Supervisors assist in maintaining the group home schedule for adequate staff coverage and performance, ensuring proper staff-to-client ratio at all times.

An effective Residential Supervisor is organized and adaptable to coverage changes, is able to problem-solve, and communicate clearly and constructively with direct care staff within the group home.

Residential Supervisors at NCYF oversee direct care staff while on-shift, make constructive recommendations as to staffing matters, and maintain group home site compliance with health and safety regulations, ensuring then safety and quality of life of at-risk youth clients as well as staff.

A successful Residential Supervisor is dependable and has strong time-management and budgeting skills; NCYF Residential Supervisors are responsible for managing the residential group home budget, purchasing household items as needed, and maintaining proper accounting in accordance with NCYF's purchasing system.

NCYF Residential Supervisors are required to review and monitor compliance with written documentation such as client reports, staff logs, and supervisory notes as required in a timely manner. Additionally, Residential Supervisors participate in implementing and monitoring treatment plans and compile information as needed, as well as perform other duties as assigned or requested by Supervisor.

Requirements include the following:

  • Associates degree in related field or youth services supervisory experience of at least 2 years; Bachelor's degree in related field or youth services supervisory experience of at least 2 years
  • Must have broad knowledge of non-profit administration and child protective systems
  • Must be at least 21 years of age
  • Valid/active drivers license and reliable transportation
  • Position requires approved CORI, DCF and driving record checks.


NCYF provides robust and comprehensive benefits to our staff. Our package includes, but is not limited to: medical, dental, vision and life insurance; medical/dependent care flexible spending accounts, 401K, paid sick time, paid vacations, paid personal days, tuition reimbursement and more

NCYF is committed to equal opportunity, a diverse workforce and an inclusive environment. We work to recruit, develop, train, and retain the most talented and engaged people from a diverse candidate pool.

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