Front Office Receptionist

3 weeks ago

Alhambra, United States LBPM Full time
Job DescriptionJob Description

LBPM is a large, fast-paced successful property management company located in the San Fernando Valley area. If you are not familiar with who we are, visit our website at: www.LBPM.com.

We have an immediate opening for a full-time front office / receptionist person at our Alhambra office location with additional administrative responsibilities as needed.

This is a full time position with insurance benefits, paid vacation, sick time and paid holidays.

This position report to the Operations Director. The ideal candidate will have a positive attitude, strong communication skills, a good work ethic, and a desire to work.

Skills:

  • Professionalism
  • Telephone etiquette
  • Attention to detail
  • Greets visitors and clients at time

Ability:

  • Must be able to multitask, prioritize and manage time effectively
  • Ability to follow up
  • Ability to communicate clearly, concisely and politely with our clients-
  • Analyze and resolve problems independently, recommend/implement resolution.
  • Ability to communicate effectively, both orally and in writing.
  • Customer orientation and ability to adapt/respond to different types of characteristics
  • Ability to prioritize and shift between multiple and varied projects in time-sensitive situations.
  • Strong phone contact handling skills and active listening
  • Highly organized, thorough and flexible.

Knowledge:

  • Bi-lingual – English/Chinese is required
  • Standard office suite programs, such as Word, Excel, Outlook and Gmail.
  • Experience with multi-line phones is important.

Primary Duties:

  • Primary receptionist duties include answering phones, screening and transferring calls, taking messages and greeting incoming visitors and the following:
  • Receiving rent and other payments; providing receipts.
  • Routing of incoming courier, and other confidential/time sensitive items.
  • Filing, faxing, copying, scanning, mail distribution, outgoing packages, managing outsourced print jobs and facilitation of courier services.
  • Maintains the cleanliness of the reception area and conference rooms.
  • Mail & Parcel responsibilities, including sorting and delivering mail.
  • Troubleshoot inquiries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution: Ex: billing errors, late fees, payments, etc.
  • Previous reception or front office experience is required

 

This is an entry level position in the real estate and asset management industry with numerous options for furthering your career path in property management, real estate, construction services, etc.

If you meet the requirements, please send your resume, and a cover letter stating why you are the person LB should hire. If we think your qualifications are a match, we’ll contact you to schedule an interview.

Starting Compensation: $18 hr. - Depending on Experience

This is a full-time position.

Please, no phone calls about this job and you must submit a resume

 

Company DescriptionLBPM is a fast-paced, rapidly growing management firm that manages a wide array of real estate asset types across Southern California. Year after year, LBPM has been recognized by the Los Angeles Community and Business Journals, and ranked among the very top property management companies. LBPM has career growth and paths in many areas of focus, including Homeowner Association Management Division, a Commercial Management Division and a Multi-Family and Single Family Division. If you don't know about us, check us out at www.LBPM.comCompany DescriptionLBPM is a fast-paced, rapidly growing management firm that manages a wide array of real estate asset types across Southern California. Year after year, LBPM has been recognized by the Los Angeles Community and Business Journals, and ranked among the very top property management companies. LBPM has career growth and paths in many areas of focus, including Homeowner Association Management Division, a Commercial Management Division and a Multi-Family and Single Family Division. If you don't know about us, check us out at www.LBPM.com

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