Service Clerk

Job DescriptionJob Description

Currently seeking a Service Clerk for a full time Temporary to permanent position in Norwood, MA.

Responsibilities of Service Clerk
-Answer and direct all incoming calls on a multi-line phone system
-Manage all aspects of the scheduling operations
-Retrieve paperwork for field staff on a daily, weekly, and month basis
-Update and manage database at consistent intervals
-Coordinate verification operations with field staff
-Download and distribute necessary documents
-Assist the operations manager with identifying and implementing new scheduling and work tracking software programs
-Coordinate the actions of the office staff, field supervisors and field installers
-Performs other tasks as they are assigned

Requirements of Service Clerk:
-2-3 years previous customer service experience
-Previous experience as Administrative Assistant preferred
-Excellent computer skills including Microsoft Excel and other Microsoft Office Programs
-Ability to multi-task
-Strong Customer service skills
-Great communication and phone skills

Hours: 8:00am-5:00pm Monday-Friday
Pay Rate: $22.00-$25.00/hr based on experience

 

Company DescriptionThe Alpha Group is one of Massachusetts largest privately owned staffing firms. We are currently hiring in various locations throughout MA and RI. If this position doesn't interest you please check out our website: www.thealphagroup.comCompany DescriptionThe Alpha Group is one of Massachusetts largest privately owned staffing firms. We are currently hiring in various locations throughout MA and RI. If this position doesn't interest you please check out our website: www.thealphagroup.com

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