Customer Service/ Shift Leader

2 weeks ago

Burlington, United States PSM Donut LLC Full time
Job DescriptionJob Description

CREW MEMBER

Crew Members are responsible for delivering great guest experiences.

Responsibilities Include:

Team Environment - Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction - Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.

Profitability - Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Qualifications:

Skills

  • Must be able to fluently speak/read English
  • Capable of counting money and making change
  • Able to operate restaurant equipment (minimum age requirements may apply)

Required Competencies

  • Guest Focus – anticipate and understand guests’ needs and exceed their expectations.
  • Passion for Results – set compelling targets and deliver on commitments.
  • Problem Solving and Decision Making – make good decisions based on analysis, experience and judgme

  • Shift Leader

    7 days ago

    Burlington, United States Papa John's Pizza Full time

    THIS IS A CORPORATE POSITION - Is it your calling to be known as a team leader who ensures customers receive a world class service experience? Can you put together the winning team? As an Hourly Shift Leader, you will lead a restaurant team in a fun, Shift Leader, Shift Lead, Leader, Team Leader, Restaurant

  • Shift Leader

    2 days ago

    Burlington, United States Insomnia Cookies Full time

    Become a Shift Leader at our first ever Vermont bakery located at 84 Church Street, Burlington VT 05041. As Shift Leader you are the captain of our bakery day or night! You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building...

  • Shift Leader

    5 days ago

    Burlington, United States Insomnia Cookies Full time

    Become a Shift Leader at our first ever Vermont bakery located at 84 Church Street, Burlington VT 05041. As Shift Leader you are the captain of our bakery day or night! You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building...

  • Service Leader

    2 weeks ago

    Burlington, United States Chipotle Mexican Grill Full time

    Service Leader (24013873) Description **CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We...

  • Service Leader

    2 weeks ago

    Burlington, United States Chipotle Mexican Grill Full time

    Service Leader (24014894) Description **CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We...

  • Service Leader

    2 weeks ago

    Burlington, United States Chipotle Mexican Grill Full time

    Service Leader (24014894) Description CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope...

  • Service Leader

    2 weeks ago

    Burlington, United States Chipotle Mexican Grill Full time

    Service Leader (24013850) Description CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope...

  • Service Leader

    2 weeks ago

    Burlington, United States Chipotle Mexican Grill Full time

    Service Leader (24013850) Description **CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We...

  • Service Leader

    2 weeks ago

    Burlington, United States Chipotle Mexican Grill Full time

    Service Leader (24013928) Description CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope...

  • Service Leader

    2 weeks ago

    Burlington, United States Chipotle Mexican Grill Full time

    Service Leader (24013928) Description **CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We...

  • Service Leader

    2 weeks ago

    Burlington, United States Chipotle Full time

    Service Leader (24013928)DescriptionCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you...

  • Service Leader

    2 weeks ago

    Burlington, United States Chipotle Full time

    Service Leader (24013850)DescriptionCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you...

  • Service Leader

    2 weeks ago

    Burlington, United States Chipotle Full time

    Service Leader (24013659)DescriptionCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you...

  • Service Leader

    2 weeks ago

    Burlington, United States Chipotle Full time

    Service Leader (24014894)DescriptionCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you...

  • Service Leader

    2 weeks ago

    Burlington, United States Chipotle Full time

    Service Leader (24013873)DescriptionCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you...

  • Shift Leader

    2 weeks ago

    Burlington, United States Biscuitville Full time

    We are seeking "guest-obsessed" Shift Leaders to join our family! At Biscuitville FRESH SOUTHERN, we hire people of character who demonstrate a passion for our brand, embrace our culture of authenticity and accountability, and are grateful for life's blessings. We are proud that many of our team members have been with Biscuitville for decades. They found a...

  • PT Customer Service Leader

    2 days ago

    South Burlington, United States Hannaford Supermarkets Full time

    Address: USA-VT-South Burlington-935 Shelburne Road Store Code: Store 08448 Customer Service (7250585) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates...

  • SHIFT LEADER

    6 hours ago

    Burlington, United States United Dairy Farmers Full time

    United Dairy Farmers - 6066 Limaburg Rd [Retail Shift Supervisor] As a Shift Leader at United Dairy Farmers, you'll: Assure the delivery of outstanding service to every customer, either personally or through other employees on duty during your shift; Assign/monitor performance of duties for Customer Service, operation of POS terminal, Gas Console and Food...

  • Shift Leader>

    4 weeks ago

    Burlington, United States BIGGBY COFFEE Full time

    BIGGBY COFFEE - 1429 University Dr - [Restaurant Shift Manager / FT & flexible PT schedules available] - As a Shift Leader at Biggby Coffee, you'll: Possess leadership skills; Love providing great service and working with people; Be passionate about great coffee while having fun at work; Possess the capacity to stay focused and positive while overseeing your...

  • Service Leader

    2 weeks ago

    South Burlington, United States Chipotle Mexican Grill Full time

    Service Leader (24013926) Description CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope...