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Office manager job description
Allstate agency office manager
Take charge of your future. We’re looking for people who aren’t satisfied with just another job. We need people who want to empower themselves through a meaningful career helping others build better lives.
Are you looking to accelerate your career and apply your leadership skills in challenging new ways? Do you want the opportunity to run a business without having to fund it? Working at a local Allstate agency may be your answer As an Allstate agency office manager, you’ll be leading the team that keeps customers happy and the business running smoothly.
Right now, we are looking for candidates in the [Area/City name] to lead a team of insurance professionals and help customers protect their homes, cars, lives, and retirement incomes. You'll be responsible for the creation and implementation of the agency’s policies and procedures when it comes to benefits, compensation, morale, and staff development/training.
Job Responsibilities of an agency office manager
Build agency reputation and growth through positive customer relations, marketing programs and lead acquisition
Create and enforce office policies, standards and procedures to help the agency run smoothly and profitable
Supervise personnel, create schedules, manage daily operations and hold staff accountable to their performance goals
Assist in customer claims processing and resolution
Job Requirements of an agency office manager
Excellent verbal and written communication/interpersonal skills
Ability to effectively lead and coach a team; management experience is a plus
Highly capable of managing all business operations
Straight-forward communicator, dependable and strong leadership skills
Must have some working knowledge of insurance and/or financial services experience
Strong organizational skills, attention to detail and ability to multi-task
Passionate about relationship building, genuinely caring and driven to fulfill customers’ needs
Bilingual skills are a plus
Must be willing to obtain insurance licenses; already possessing a license is a plus
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